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Title

Customer Service Representative (JJH) - Wadesboro 

Description

Description

JOB SUMMARY:The customer service representative is responsible for providing effective customer service for all internal and external customersESSENTIAL JOB FUNCTIONS:• Act as liaison between customer and salesperson• Provide product and services information to customers• Resolve customer issues with accuracy and efficiency• Process orders, prepare correspondence, and respond to customer needs to ensure customer satisfaction• Sorting, confirming & crediting of invoices• General Office Duties (i.e. filing)

Requirements

A High School diploma necessary

Prior work experience in Customer Service preferred

SUPERVISORY RESPONSIBILITIES:

N/A

MENTAL AND VISUAL REQUIREMENTS:

Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, AND/OR extensive reading.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Ability to position self to access objects such as filing cabinets, ability to remain stationary for extended periods of time, and ability to operate office machinery such as a computer or telephone, ability to communicate effectively and ability to do repetitive motions. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. The job is mostly sedentary

MACHINES AND EQUIPMENT USED:

Ability to use: computer, printer, fax machine, photocopier and telephone.

Ability to use Bev 1 and SmartTerm software

 
Position Requirements

A High School diploma necessary

Prior work experience in Customer Service preferred

SUPERVISORY RESPONSIBILITIES:

N/A

MENTAL AND VISUAL REQUIREMENTS:

Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, AND/OR extensive reading.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

Ability to position self to access objects such as filing cabinets, ability to remain stationary for extended periods of time, and ability to operate office machinery such as a computer or telephone, ability to communicate effectively and ability to do repetitive motions. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. The job is mostly sedentary

MACHINES AND EQUIPMENT USED:

Ability to use: computer, printer, fax machine, photocopier and telephone.

Ability to use Bev 1 and SmartTerm software

 
Full-Time/Part-Time Full-Time  
Shift Days  
Division JJ Haines  
Exempt/Non-Exempt Non-Exempt  
Location Wadersboro, NC  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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