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Human Resources Coordinator 

EOE Statement FIRST 5 Santa Clara County is an Equal Opportunity Employer and celebrates diversity and inclusivity. We prohibit discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. FIRST 5 Santa Clara County strongly encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. If you are a member of one of the aforementioned groups, you are encouraged to voluntarily self-identify, on either your application form, covering letter or resume.  
About the Organization FIRST 5 Santa Clara County (FIRST 5) was formed when California voters approved Proposition 10 in November 1998. FIRST 5 is a public entity governed by a nine member Commission. FIRST 5 Santa Clara County supports the healthy development of children prenatal through age 5 and enriches the lives of their families. FIRST 5 allocates funds to promote, support, and improve early childhood development for children prenatal through age 5 and their families.
Through an extensive planning process, the community identified four domains in which FIRST 5 focuses its resources: (1) Health Care; (2) Family Support; (3) Early Care and Education; and (4) Neighborhood and Community Engagement. The Commission then adopted five primary goals that address each of these domains: (1) Children are born healthy and experience optimal health and development; (2) Families provide safe, stable, loving and stimulating homes; (3) Children enter school fully prepared to succeed academically, emotionally and socially; (4) Neighborhoods and communities are places where children are safe, neighbors are connected, and all cultures are respected; and (5) Systems are responsive to the needs of children and families. Potential applicants are encouraged to visit FIRST 5's website at in order to better understand FIRST 5's programs and services.

Under the direction of the Human Resources Director, the Human Resources Coordinator performs a variety of duties and administrative support related to the Human Resources needs of the organization.

Coordinator Key Responsibilities

As the first point of contact for the agency’s human resources needs, the incumbent is responsible for the following:

General HR Services:

  • Support staff in understanding safety programs, policies and services
  • Respond to vacancy inquiries and external employment verifications
  • Updates/revises HR forms or documents as needed
  • Internet research as requested (i.e. recommend professional development opportunities)
  • Schedules appointments and meetings as required
  • Lead staff event planning and implementation (i.e. Staff Fun Committee)
  • Organization and maintenance of HR files and systems
  • Assist employees with accessing all benefits, understanding policies and procedures

Payroll Support:

  • Process all check requests and invoicing for HR Department
  • Assist and partner with finance department for payroll updates for processing

Recruitment and Staffing:

  • Execute full-cycle recruitment for job vacancies
  • Post jobs to HRIS and external job boards and associations
  • Partner with department leaders on staffing needs
  • Coordinate interviews
  • Prepares New Hire Orientation Binders with current materials
  • Submits New Hire forms and paperwork to carriers and payroll
  • Executes new hire orientation presentations including benefits and retirement

Benefits Administration:

  • Coordinates Ergonomic Assessments for new staff, or as required
  • Maintains benefits online portals and act as liaison between benefit broker and staff

Training & Professional Development:

  • Liaison between department leaders on professional development trainings
  • Schedules, manages and tracks staff trainings and compliance
  • Partners with staff to match courses for professional development based on performance goals

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Position Requirements

Required Knowledge, Skills & Abilities

General Knowledge of and desire to grow in:

  • Interagency and interdisciplinary collaboration
  • Task and project management in a fast paced-environment
  • Racial equity, inclusion, and needs of diverse ethnic, social and economic communities
  • Engaging, effective and collaborative teamwork solutions
  • Provide excellent service to internal and external customers
  • HRIS/Paychex implementation and updates
  • Attends HR topic seminars (maintains association memberships – EAC, SHRM)
  • Able to answer or assist employees with general HR related questions as needed
  • Computer programs (e.g., Word, Outlook, Power Point, Excel)

Core Competencies:

  • Maintains standards of confidentiality and a strong commitment to ethical practice.
  • Demonstrates safe work practices and exhibits understanding of emergency response techniques appropriate to position.
  • Focuses on understanding and meeting customer needs.
  • Maintains positive work relationships in a respectful and collaborative manner.
  • Maintains good communication with others ensuring others have necessary information.
  • Actively works toward organizational improvement and professional growth.
  • Actively promotes FIRST 5’s Core Values of Collaboration, Innovation, Excellence, Accountability, and Respect

Ability to:

  • Establish collaborative, effective working relationships with all internal team members and external partners
  • Manage priorities and projects in a fast-paced environment with excellent attention to detail and accuracy
  • Strong interpersonal, and communication (verbal & written) skills: the ability to interact effectively and sensitively with people of diverse professional and cultural backgrounds.
  • Support the planning of department programs and services
  • Work effectively as a leader of a team internally and externally
  • Speak and present effectively in public
  • Track data, prepare and review reports for leadership


•   Bachelor’s Degree with emphasis in Human Resources, Business Management (preferred)

  • 4 years of progressive HR, Business, management, or relevant experience may be considered in lieu of education

•    Minimum of one year of experience as a Human Resources Generalist or Specialist or management level experience that includes but not limited to onboarding, training, development of staff, communications (not including education substitution) 
•    General knowledge of Human Resources law and practices
•    Labor and union experience, preferred
•    Ability to quickly gain proficiency in FIRST 5 policies and procedures
•    Ability to manage priorities and projects in a fast-paced environment with excellent attention to detail and accuracy 
•    Experience with HRIS system required (Paychex preferred)


This is a full-time, non-exempt position, 40 hours per week. This position is temporarily remote until the agency’s return to office plan has been finalized. Once the office is reopened, the incumbent will be on site in San Jose, CA.

Work Environment

The work is sometimes physical, requiring setting up for meetings which may require lifting or carrying cumbersome materials, e.g., easels, flip charts, refreshments, brochures, etc.

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Salary Range Hourly - $28.85 to $36.06 ($60,000 - $75,000 annual)  
Benefits Medical, Dental, Vision, over 12 HolidaysSick, Vacation, Birthday, Wellness Days  
Post Internal Days 5  

This position is currently not accepting applications.

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