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Human Resource- Payroll Generalist (Remote ok) 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

At Valor Global, it’s our people who define us and make us who we are. Through our people, we deliver extraordinary customer experience for companies across the globe. We are relentlessly committed to the success and growth of our people. We carry out this commitment through a set of programs focused on helping you achieve your dreams. Our philosophy is that everyone deserves a path to their highest potential, while assisting others in realizing their dreams that will ultimately improve life for everyone. As a result, much of our team chooses to stay and grow their career as part of the Valor family.

Summary & Objective
The Human Resource Payroll Generalist is responsible for performing Human Resource related duties on a professional level and works closely with Human Resource Generalists, Operations, Accounting, and Leadership in supporting multiple clients and locations.

This position oversees and supports in carrying out responsibilities in the following functional areas: benefits administration, payroll, and employment law compliance. 

Paychex experience a plus!

Essential Functions

  • Processing payroll and maintaining the employee database regarding salary and pay; ensures all timecards and adjustments needed for payroll cycle are completed in a timely manner
  • Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
  • Performs quality checks of benefits-related data; assists employees regarding benefits claim issues and plan changes.
  • Assists in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and ensures up-to-date department SOPs.
  • Supports and administers the compensation program; monitors the performance evaluation program and revises as necessary
  • Ensures all aspects of human resources are handled appropriately, timely and are audited
  • Implements new programs and ensures appropriate communication and marketing of programs
  • Prepares Human Resource reports internally and as required by law on behalf of the company
  • Participates in administrative staff meetings and attends other meetings as needed
  • Creates and evaluates reports, decisions and results of department in relation to established goals. Creates and disseminates new policies and procedures to continually improve efficiency of the company in relation to payroll and benefits
  • Maintains Human Resource information system records and compiles reports from the database
  • Prepare and submit paper payroll checks for employees who do not have direct deposit
  • Collect banking information for direct deposit setup and initiate deposits on paydays
  • Familiarize yourself and keep current with the taxation of salaries, benefits and other factors
  • Process and monitor garnishment orders and other issues that impact payroll specifications
  • Maintain and document all payroll records
  • Conduct semi-annual audits of all payroll records
  • Reconcile general ledger with regard to payroll transactions
  • Detect and process issues related to uncollected payroll
  • Respond to employee inquiries regarding payroll issues or concerns


What to expect

  • This is a full-time position
  • Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. and may be adjusted based on business need.
  • Occasional evening and weekend work may be required as job duties demand.
  • While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus



Position Requirements


  • Arizona resident
  • Minimum 3 years of Human Resource experience in payroll, benefits experience a plus
  • Call center experience a plus!
  • Paychex HRIS experience is a plus!




Full-Time/Part-Time Full-Time  
Rate of Pay  
Position HR Generalist  
Location Phoenix  
About the Organization Valor Global was founded in Phoenix, Arizona in 2004. A family owned business, we focus on culture and admiring our people both inside of our business and community. We are a contact center business hired by a variety of global companies to handle all of their customer service and needs.
At Valor, we believe in Servant Leadership and Conscious Capitalism and believe that a well-aligned higher purpose positions people for success. Any company is only as strong as the culture and core values that its people believe in and live each day. By recruiting, retaining and developing self-motivated and inspiring people we ensure that we are able to provide extraordinary solutions to the customers.
Valor is fully vested in your success. Our culture, core values, industry leading low attrition, LEAN and Agile methodologies provide our customers access to a global infrastructure and a team of 1,000+ employees with enterprise systems and processes without the bureaucracy and red tape; our leadership team is accessible and available. Our organization prides itself on the ability to remain responsive and flexible to your business needs. We are a top performer with our clients with a successful track record in outperforming our competition.  

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