Patient Financial Counselor (PFC) is responsable for indirect patient care under the supervisión of the Medical and Health Service Manager. He/She will Support the clinical workflow in the team based care model while also performing a variety of task to assist in the delivery of quality care. Responsible for interviewing, verifying insurance benefits, assisting and performing financial case management for uninsured and underinsured patients. Reviews, evaluates and coordinates health insurance benefits available through public and private health care coverage programs to ensure payment. Provides guidance and positive leadership in day-to-day activities and interacts with staff, patients, public and private partners.
The Patient Financial Counselor will work closely with the clinical and billing departments.
Candidates must be a strong team player and have excellent communication, organization and follow-up skills with the ability to multi-task. The candidate must be able to facilitate, educate and communicate the financial aspects of seeking treatment at NTACHC with patients/families. This position will be responsible for determining a suitable financial assistance program identified as being in need, providing cost estimates to patients and providers.
Must demonstrate professionalism and cultural sensitivity in coordinating activities and communicating with all customers, peers, and the community at large. Conducts self in a professional, respectful and courteous manner during all interactions. Works effectively and collaboratively with others toward common goals.
Provide patient care with utmost customer service, compassion, and integrity to patients/clients in a clinic setting.
Excellent and competitive benefits package offered which includes medical, dental, vision, disability and life insurance. Company matching retirement plan and generous paid time off to include vacation and sick leave accruals starting from the date of hire.
Typical Physical Demands
The physical demands described herein are representative of those that must be met by a staff member to successfully perform the essential functions associated with this position. Because we are committed to inclusion of those with disabilities, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions associated with their position.
This position is currently not accepting applications.
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