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Title

Clinical Informatics Analyst (DH2805) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.
 
Description

POSITION SUMMARY

The Clinical Informatics Analyst (CIA) develops and helps to maintain the electronic medical system(s), software applications and databases for TCRHCC.  Develops an understanding of the application(s) functionality, reporting capabilities, interfacing and integration associated with clinical applications assigned. Supports consumers, patients, interprofessional healthcare team, and other stakeholders in their decision-making in all roles and settings to achieve successful implementation of the Electronic Health Record (EHR) System at TCRHCC.

ESSENTIAL FUNCTIONS

  1. Incorporates theories, principles, and concepts from appropriate sciences into informatics practice. Systematically determines social, legal, and ethical impact of informatics solutions within healthcare
  2. Manages communication needs regarding clinical applications between Information Systems Staff, Clinical Informatics Management Team, and clinical users
  3. Implement applications, tools, and processes that assist clinicians and staff with the management of data in patient care and the provision of health care.
  4. Assess implications on operations and processes of patient care delivery when assisting in resolution of departmental issues
  5. Provide technical support, diagnosis of application errors and troubleshooting with system issues.
  6. Assists in development, implementation and/or evaluation of health information technology applications to assist clinical staff with data management.  Perform quality control audits to ensure accuracy, completeness, or proper usage of clinical systems and data while maintaining patient safety and confidentiality
  7. Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems.
  8. Works collaboratively with Administration, Quality, Physicians, and other Clinical Staff to ensure high quality patient care, accurate and timely quality workflow.
  9. Coordinates collection and reporting of metrics defining benefits realization, and return on investment associated with Clinical Information Systems in conjunction with clinical effectiveness
  10. Develops, prioritizes, and determines core clinical decision-support systems by working with end-users to develop system programming requirements while understanding system capabilities and limitations
  11. Incorporates principles and methods of recognized methodologies, such as structured system analysis, into problem or issue identification. Makes recommendations related to issues, and implements solutions
  12. Participates in unit, functional, and integrated system testing of software to ensure that design objectives are met. Performs testing and documentation of software systems as needed. Develops test plans for new systems, as well as system upgrades
  13. Works cooperatively with Training Specialist(s) in the training, education, and instruction of clinical users on the features, operation, and usage of software systems and the use of technology in clinical areas and ancillary services
  14. Design and implement educational and clinical services programs; support end-user training.
  15. Follows established change management processes prior to conducting testing to validate functionality in a test environment.
  16. Assist with the configuration and setup of new users within the clinical systems as they relate to the EHR.
  17. Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. 
  18. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
  19. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.
  20. Performs other similar or related duties as required or directed by immediate leadership.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

Must be able to sit at desk for long periods of time, write legibly, talk, and hear, and use a computer terminal. Must be able to frequently use hands to finger, handle, or feel; push/pull; stoop, kneel, crouch, or crawl; reach with hands and arms; and, taste or smell. Occasional need for standing and walking. Must be willing to perform On-Call duties on a rotational basis during implementation of any newly implemented software system.  Must be able to hear and talk over the telephone and in person with others. Expected to be able to lift up to 25 pounds occasionally. Typically, environment of work is controlled with a noise level of quiet. Must be able to hear alarms on equipment; client calls; instructions from physicians/department staff; and overhead pages over a loudspeaker. Vision requirement includes close, distance, color, peripheral, depth perception and the ability to adjust focus as needed.  The position requires the ability to perform repetitive motion actions of both hands over 5-6 hours per day in keyboard stroking, fine dexterity, grasping simple/light such as writing etc.

Mental:

Must be able to prioritize, use good judgment, and analytical skills to make decisions; including but not limited to decisions that impact patient care, software operations, and customer service within the organization.  Must be able to coordinate and carry out all responsibilities related to this position; and manage multiple issues while encountering frequent interruptions.

 
Position Requirements

NECESSARY QUALIFICATIONS

Education:

  • Bachelor’s degree in Healthcare, Business, and/or Information Sciences highly desirable but not required; rather may possess four (4) years of experience in a similar role as a CIA.  

Experience:

  • Minimum of Three (3) years recent experience supporting the building and maintenance of an EHR within a healthcare institution of similar size and complexity, or larger.  
  • One-year EHR implementation experience (super user, trainer, or implementation project team member), preferably Allscripts.
  • Possess experience with developing clinical EHR. Systems include, but not limited Allscripts, Cerner, Epic, Meditech, etc.
  • Experience with inpatient and ancillary systems and clinical workflows including Laboratory, PACS/Radiology, Pharmacy, Obstetrics, Document Management (OnBase), etc.
  • Programming experience with HL7, XML, C+, SQL, Dot-Net, Allscripts MLM / Arden syntax, etc.

Technical Skills:

  • Demonstrates understanding of technical knowledge of current software protocols and internet standards in a healthcare environment through work experience or education
  • Demonstrates understanding of identifying and implementing systems initiatives that improve hospital productivity – relative experience with inpatient and outpatient clinical solutions through work experience or education
  • Demonstrates ability to stay current with state-of-the-art technology and ability to assist in researching systems issues and products as required
  • Demonstrates excellent written and oral communication skills as evident by previous work experience or public presentation experience
  • Demonstrated understanding of Informatics and end user aspects of EHR and how ancillary software interface to primary health record.
  • Demonstrated understanding of ITIL processes & standards.
  • Demonstrated Experience of creating workflows and building of screens, forms, and documentations within the Electronic Health Record (EHR).
  • Demonstrated Experience documenting workflows utilizing tools as Visio, and documenting final product & work performed

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.  All employment references must address and indicate success in each one of the following areas:

  • Positive working relationships with others
  • Possession of high ethical standards and no history of complaints
  • Reliable and dependable; reports to work as scheduled without excessive absences
  • Possession of high degree of integrity and influence with ability to contribute effectively as a member of team
  • Possession of proven track record of being results-oriented, customer-focused with a hands-on approach
  • Proven ability to prioritize and execute tasks in high-pressure environment
  • Proven ability to manage and lead personnel in a team-oriented, collaborative environment
  • Highly self-motivated and directed with keen attention to detail.
  • Ability to communicate ideas in technical and user-friendly language
  • Must be knowledgeable of new trends in clinical management and information systems
  • Working knowledge and understanding of Native American culture
 
Close Date 12/4/2021  
EOE Statement The Tuba City Regional Health Care Corporation (TCRHCC) is committed to equal opportunity employment. In accordance with the Navajo Preference in Employment Act (NPEA) and TCRHCC policy, preference is given to qualified Navajo and Native American candidates. Those applicants requiring reasonable accommodations(s) during the application and/or interview process should notify a representative in the Human Resources Department.  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 7/2/2021  

This position is currently accepting applications.

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