Logistics Manager 



Leads and directs an existing management team that supports drivers in a dedicated on-sight environment.



  • Performs complex and technical duties requiring knowledge of USA computer applications such as TMW and People Net.
  • Works independently, using sound judgment in making decisions and maintaining confidentiality at all times.
  • Engage all drivers at the location in the compliance process and safety awareness.
  • Implement and manage Hours of Service audit process that drives accountability to ensure compliance with USA requirements as well as applicable federal, state and local regulations.
  • Confer with direct reports to resolve procedural problems using root cause analysis methods.
  • Review and correct customer accounts receivable issues and comply with USA’s receivables goal.
  • Support all scheduling and dispatching duties.
  • Daily contact with the Customer and the Customer’s transportation departments via phone call and in person to discuss feedback and future operations planning.
  • Completes various standard reports and ad hoc reports accurately and on time.
Position Requirements

Qualifications and Education Requirements.

  • BA in Business or relevant work experience.
  • Minimum 4 years’ experience in the transportation industry.
  • Knowledge of FMCSR, CSA and Hours of Service.


Preferred Skills.

  • Working Knowledge of transportation management software and on board technology.
  • Ability to develop team members through effective coaching skills
  • Ability to create and sustain relationships both internally with fellow team members and externally with customer contacts.
  • Ability to deliver exceptional service through positive engagement and patience.
  • Ability to work in a team environment to continuously improve results.
  • Able to promote a culture of trust and safety.


Working conditions

This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to:

  • Remain in a stationary position for extended periods of time.
  • Frequently operate a computer for extended periods of time and regularly operate other office productivity machines.
  • Occasionally ascend/descend stairs and move up to 20 pounds of office objects.
  • Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions.
  • Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions.
  • Travel domestically as necessary.
Full-Time/Part-Time Full-Time  
Position Logistics Manager 1  
Close Date  
Exempt/Non-Exempt Exempt  
Open Date 6/30/2021  
Location West Memphis Terminal  
About the Organization

USA Truck is driven to be a premier North American transportation solutions

provider that improves the lives of team members, customers, industry partners,

and our communities. We promote a culture of trust in a safe, fun,

and friendly environment where people grow and thrive.

EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment.

This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.

This position is currently not accepting applications.

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