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Credentialing Executive Assistant (DH3511) 

About the Organization Thank you for your interest in exploring the professionally rewarding and personally fulfilling benefits with Tuba City Regional Health Care Corp. We look forward to continuing our discussion about the opportunity and purpose health professionals experience as valued members of TCRHCC team.

A TCRHCC career offers a chance to live and work within or near Native communities, providing clinicians/nurses/administrators with a unique opportunity to learn the heritage of the tribes we serve, discover traditions that have been carried down for generations and gain cultural insight into the beliefs and values of a deserving and appreciative patient population.


This position is located in the Clinical Support Services department of the Tuba City Regional Health Care Corporation (TCRHCC). Incumbent will perform a variety of administrative and organizational services for the Chief Medical Officer to support Credentialing and Privileging of the TCRHCC Medical Staff.


  1. Provides administrative support of daily activities; phone calls, messaging, and re-directs appropriately; and assist employees and visitors. Data entry of practitioner credentialing applications, accompanying documents and updates of provider information in credentialing database.
  2. Individual will be responsible for file and data management.
  3. Assist with maintaining the credentials of healthcare professionals (Physicians, Dentists, Midlevel Practitioners, Pharmacists and other Allied Health Professionals). This includes reviewing applications and entering data into the credentialing software system.
  4. Query primary source verification of new and expiring provider credentials.
  5. Receives, organizes, and maintains a database for OPPE/FPPE qualitative and/or quantitative data.
  6. Communicates with key stakeholders including Chiefs of Service and Quality Department; shares OPPE report cards with providers, and other duties as assigned.
  7. Prepares notifications to medical staff of expiring credentials and confirm receipt and file renewal information.
  8. Prepares requests to obtain verification for hospital affiliations and follow up to completion.
  9. Organize, scan, and file credentialing documents and ensure proper storage.
  10. Maintains confidentiality and protects operations on all sensitive information.
  11. Identifies credentialing issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow up.
  12. Maintains active files, store inactive files, and prepares archived files to box for long term storage.
  13. Responds to inquiries from other healthcare organizations, interfaces with internal and external customers on day-to-day concerns regarding credentialing and privileging as they arise.
  14. Prepares credentialing application packets, literature, credentialing forms, packets, manuals, and other materials in support of the medical staff and CMO.
  15. Interact and coordinate with other departments to effectively and efficiently conduct special projects and assignments.
  16. Receives and screens incoming phone calls and mail for the CMO.
  17. Operates basic office equipment: copiers, calculators, computers, scanners, and fax machine.
  18. Performs other duties as assigned.


The physical and mental demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Relies on experience and judgment to plan and accomplish goals. Requires the ability to handle multiple assignments, balance priorities, and make sound decisions.


This position requires an individual of high energy that can maintain a business week schedule to meet the requirements of this position. This position includes prolonged periods of sitting for work on a computer, prolonged talking or hearing, and prolonged use of hands to finger to handle or feel; frequent reaching with hands and arms, intermittent walking to reach locations in the facility, and intermittent pushing/pulling and must have the ability to stand, kneel, crouch or crawl. Also requires prolonged ability to carry up to 25 lbs. with occasional lifting up to 50 lbs. Vision requirements are close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position requires prolonged repetitive use of both hands and intermittent grasping simple/light of both hands and grasping firm/heavy of both hands. Applicant must be able to hear alarms on equipment, client calls and instructions from physicians and department staff.


The job requires occasional exposure to outdoor weather conditions. The typical noise level for this work environment ranges from quiet to moderate noise.


Must be able to prioritize and use good judgment.  Must be able to coordinate a variety of issues with intermittent interruptions.

Position Requirements



  • Associate’s Degree in Healthcare, Business Administration, or related field.

Experience and Knowledge:

  • A minimum of two (2) years working in a business environment with demonstrated ability to manage and prioritize multiple tasks and demands while meeting deadlines.

Other Skills and Abilities:

A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas:

  • Effectively communicate, both written and verbally.
  • Possess high ethical standards and no history of complaints.
  • Has the ability to handle sensitive and confidential information.
  • Reliable and dependable; reports to work as scheduled without excessive absences.
  • Ability to research and become knowledgeable of medical credentialing and privileging procedures and standards.
  • Ability to become familiar with clinical and/or hospital operations and procedures.
  • Strong organizational, analytical and problem-solving skills.
  • The ability to function independently with minimal direct supervision.
  • Proficient with Microsoft Suite applications - Word, Excel, Outlook, Power Point; Adobe Professional; and Databases.
  • Excellent customer service skills.
Close Date 7/24/2021  
EOE Statement The Tuba City Regional Health Care Corporation (TCRHCC) is committed to equal opportunity employment. In accordance with the Navajo Preference in Employment Act (NPEA) and TCRHCC policy, preference is given to qualified Navajo and Native American candidates. Those applicants requiring reasonable accommodations(s) during the application and/or interview process should notify a representative in the Human Resources Department.  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Tuba City Regional Health Care Corporation  
Navajo/Indian Preference Applicants who are enrolled members of the Navajo Nation and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  
Open Date 6/25/2021  

This position is currently not accepting applications.

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