POSITION SUMMARY
This position will provide services in the Community Health Center as assigned. The incumbent will work under the supervision of the Mobile Health Program Director and the Outpatient Department (OPD) Medical Director. The incumbent will perform a broad range of administrative and clinical duties to facilitate the work of the Mobile Health Program provider.
SCOPE OF PRACTICE
Notwithstanding the ESSENTIAL FUNCTIONS outlined below, the Scope of Practice for Certified Medical Assistants is specified by the Arizona Revised Statutes and the Arizona Medical Board. A copy of the documents that describe this Scope of Practice are attached and incorporated into this Position Description as a reference for Certified Medical Assistants, as well as for Licensed Independent Practitioners (“LIPs”) for guidance in supervision of Certified Medical Assistants and provision of clinical and administrative services by CMAs.
ESSENTIAL FUNCTIONS
- Assists with direct patient care procedures and related tasks; communicates with registration staff to check in patients, assists in obtaining patient histories, takes vital signs, prepares records and assists with medical examinations. Responsible for obtaining and recording patient information as assigned per policy (i.e., vital signs, height, weight, etc.).
- Provides care to assigned patients under the direction of a LIP in accordance with established policy. Provides basic care to patients with a variety of conditions, illnesses and/or injuries (i.e. apply and remove dressings, slings, braces, apply heat and cold packs; assist patient in ambulation, transferring, positioning, etc.).
- Assist the LIP in examination of patients by explaining procedures, positioning, draping and assembling instruments and supplies.
- Performs the following procedures, after approved specific formal training and completion of required competencies. Any required specific training and competency testing required for the procedures in an ambulatory setting will be completed in addition to standard outpatient service training:
- a. Performs waived testing (e.g., glucometer testing, rapid strep testing and colorimetric urinalysis) and records the results in compliance with regulations/standards. Complies with the laboratory requirements (i.e., CLIA, Joint Commission) for quality control of waived testing for accuracy and record keeping.
- b. Obtains bacteriologic specimens such as clean-catch urine specimens and topical cultures.
- c. Performs less complex dressings and treatments without assistance. Prepare and administer medication as directed by the LIP. Administer injections – IM (intermuscular), SQ (Subcutaneous), and ID (Intradermal).
5.Instruct patients in proper collection of urine samples. Prepares samples for analysis (e.g., labels specimen tubes).
6. Double checks and routes requisition forms to consultative services; dietary, laboratory and radiology.
7. Shares the responsibility for reporting observations by observing the patient’s conditions and reactions, and by keeping the provider informed of changes in clinical condition.
8. Works with Referral Coordinator to schedule and monitor patient appointments; may coordinate routine office like activities and administrative functions. Shares the responsibility of maintenance of clinical records. Utilize established software to data enter immunizations, follow-up on laboratory and radiological exams, or other computer functions as required by mobile clinical services or outpatient department.
9. Educates and advises patients on specified medical issues within established parameters. Practices safety, environmental, and/or infection control methods.
10. Maintains a courteous and professional manner in contact with patients, family, and other clients. Assists in answering telephones and supplying routine information per policy.
11. Performs general non-direct patient care duties at the site-based clinics including cleaning, arranging, and restocking supply cabinets from supplies; cleaning and sorting supplies, instruments and equipment; calling attention to deficiencies in supplies and equipment; cleaning refrigerators and assisting with maintenance of temperature logs; and maintains a clean and safe patient environment.
12. Educates and understands the components of UDS Clinical Measure guidelines.
13. Proactively participates in performance improvement activities and data management responsibilities. Fosters a collaborative environment, using a team approach to share ideas and to promote safe, patient centered care.
14. May be required to work additional hours to maintain patient care. Floats to other clinics to meet patient care needs during staffing shortages.
15. Responsible for electronic health records data entry pertinent to patient service role.
16. Ensure proper PPE is always worn while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
17. Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates)
18. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction.
19. Performs other job-related duties as assigned.
MENTAL AND PHYSICAL EFFORT
This position has a very high impact on the quality of treatment of patients. Inaccurate procedures result in risk management intervention.
Physical:
Work requires continuous sitting, standing, walking, bending climbing, kneeling, crouching, twisting, reaching, maintaining balance and driving. Must be able to continuously lift to 34 lbs. and occasionally up to 50 lbs. Must be able to push and pull continually up to 34lbs and occasionally over 100 lbs. Must have the ability of continuous simple grasping of hands, fine manipulation of hands and continuous use of key boards as well as frequent firm grasping of hands. The sensory requirements for this position are near vision, color vision, far vision, depth perception, seeing fine details, hearing normal speech, hearing overhead pages and being able to use the telephone. Applicant must also accept a flexible schedule to meet unit needs.
Mental:
This position requires the ability to cope with high levels of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle high degree of flexibility, handle multiple priorities in stressful situations, work alone, demonstrate high degree of patience, adapt to shift work, and work in areas that are close and crowded.
Environmental:
Working in this position, you may be exposed to infectious diseases, dust, fumes, gases, extremes in temperature or humidity, hazardous or moving equipment, and loud noises. Typical environmental noise level is moderate.
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