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Resource Coordinator - Philadelphia 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Resource Coordinator needed for full-time, temp to hire position in Philadelphia County.

Assessment and Referrals - Build rapport with individuals who frequent the facility. Learn their treatment and residential histories. Discuss what worked, what didn't work, and why.

Referrals - Consult assessments and refer guests to appropriate services, including shelter, permanent supportive housing, substance use and mental health treatment, and intensive case management. Complete housing applications using VISPDAT and referrals through CEA-BHRS. Assist guests with obtaining IDs and benefits as well as medical and psychiatric evaluations for placement. Promote effective strategies for engaging regular users of facility services, including referrals to the Living Room, the Hospitality Coordinator, the benefits counselor, or the medical team as needed. Advocate for individuals' needs within the larger system of services.

Records - Maintain records as required for contractual and agency standards including ETP and HMIS.

Communication - Participate in weekly staff meetings. Present updates on caseloads and progress. Review logbook at the beginning of each shift, update as necessary to maintain seamless transition between shifts.

Crisis prevention: Maintain situational awareness at all times to prevent and respond to incidents that may arise and promote a safe environment for all.

Position Requirements

BSW with 3-5 years of experience as a case manager with a focus on drug and alcohol services or mental health services or homeless services. Proven ability to navigate a complex social services system and homeless providers network. Experience with housing placement assistance and necessary documentation for housing applications. Strong computer skills and experience with electronic case management systems.


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