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Title

Program Assistant (Part-time 15 hours/week): Open until filled 

Ministry Team Wider Church Ministries;Office of the Associate General Minister  
Reports To Child and Elder Sponsorship Program Manager  
FLSA Status Non-Exempt  
Salary Grade 5  
Full-Time/Part-Time Part-Time  
Category National and Global Ministries, Cleveland, Ohio  
Starting Salary  
Description

GENERAL PURPOSE OF POSITION: Provide administrative services for the Wider Church Ministries Child and Elder Sponsorship Program. Participates as part of the Administrative Support Network for communal support across the ministries as necessary.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Verify Child and Elder Sponsorship Gift Batches: (review and edit check gifts, before returning the Batches and an email detailing changes CFS staff and copy Child and Elder Sponsorship Manager regarding the batch).
  • Distribute letters to sponsors from sponsored children. This includes letters from the Family Village Farm, Tibetan Refugee Self-Help Centre, and other centers.
  • Record the action on individual Raiser Edge records of sponsors. Includes reports from centers to send letters directly to sponsors.
  • Follow up as needed for declined credit cards.
  • Prepare and distribute the annual financial statements for recurring gift sponsors in January each year.
  • Assist with contacting donors with children that have aged out or left the participating sponsorship centers. Letters to donors and Raiser’s Edge documentation.
  • Assist with updates to child sponsorship webpages on the Global Ministries and United Church of Christ websites.
  • Assist with responding to request by sponsors and potential sponsors/donors (i.e., phone calls, child sponsorship email address, written correspondence and other UCC staff).
  • Office filing
  • Other duties as assigned.
 
Position Requirements

MINIMUM QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills and/or abilities required to perform successfully in this position.

  • High School Diploma or equivalent and a minimum of 3-5 years secretarial/administrative experience,
  • Excellent written and verbal English language skills.
  • Knowledge of the United Church of Christ practices and structure.
  • Understand the Child and Elder Sponsorship program and how it works.
  • Donor relation skills
  • Human relations skills to interact effectively with persons of diverse backgrounds and cultures; ability to exercise mature judgment.
  • Ability to maintain and properly handle confidential or sensitive information.
  • Must be very “detail-oriented” and able to organize and prioritize workload.
  • Work independently and as part of a team.
  • Proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, database software in general, and electronic communications. Comprehensive knowledge of Raiser’s Edge (maintain records, create letters, labels, create and edit queries and reports) required.
  • Maintain records in Raiser’s Edge where accuracy is extremely important rather than speed.

This job description is not intended to be a complete list of all duties and responsibilities required for the position and is subject to review and change at any time in accordance with the needs of the ministry. Since no job description can detail all duties and responsibilities that may be required from time to time in the performance of a position, duties and responsibilities that may be inherent in a position shall also be considered part of the position holder’s responsibility.

It is expected that the person who holds this position will conduct themselves in a manner consistent with the policies of the UCC and in a manner that will reflect positively on the organization. All staff are encouraged to nurture safety within the work performed on behalf of the UCC by being attentive to self-care, education, maintaining appropriate boundaries, and the importance of referring those in need to supportive and helpful resources.

 
Comprehensive Benefits Package  
Application Deadline Open until filled  
About the Organization The United Church of Christ



Our faith is 2000 years old. Our thinking is not.



We believe in God's Continuing Testament.

We believe in Extravagant Welcome

We believe the church's mission is to Change Lives



 
EOE Statement The United Church of Christ, National celebrates diversity and an inclusive environment for all employees. We are committed to a workforce that is representative of the broad spectrum of our diverse society. We endeavor to recruit employees from backgrounds that vary by race, color, national origin, ethnicity, gender, gender identity and expression, age, sexual orientation, disability, marital status. The UCC is a multicultural, multiracial, open and affirming, accessible to all, Equal Opportunity Employer.  

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