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Business Analyst 

Number of Openings 1  

About you: You like figuring out complex problems and have a proven record of working with teams to drive improvements.

About the Job: As a Business Analyst you will be responsible for taking projects from concept to reality. You will be accountable for managing and coordinating resources and developers to deliver on-time software releases. You will analyze business metrics to identify opportunities and develop written documents that translate business needs into programming requirements.

About PFL:

PFL delivers authentic human experiences by orchestrating impactful direct mail in an ecosystem fueled by data. We bring the measurement, personalization, and predictability we expect from digital to direct mail. We amplify growth for businesses, and we have a proven track record of doing this for some of the biggest brands in the world.

The Hybrid Experience Platform sits in your current systems and listens for intent signals, or behavioral data, to influence the timing and content for your most effective channel…direct mail.

The Hybrid Experience Platform is the most effective solution in the market and includes everything required for integrated, orchestrated, and impactful experiences.

  • Integrated - HX Platform seamlessly works with the systems already in place used to engage prospects and customers.
  • Orchestrated - We automate the sending of personalized, timely direct mail experiences.
  • Impactful - Relevant direct mail experiences demand attention, increase affinity, and amplify growth.

Our mission has always been to help businesses become successful, and we soon realized that digital marketing was the name of the game-but it wasn't enough. Businesses were clamoring for a way to cut through the digital clutter, so we created a solution that can help our customers via a unique combination of analog and digital technology: The Hybrid Experience.

We have grown far beyond just square footage and people-we now deliver multi-sensory, custom brand experiences that are?orchestrated, measurable, and relevant, so?business can earn attention and amplify growth.?We create?data-driven, timely, personalized moments-?'bespoke serendipity'-that earn customer?attention. We are committed to continuous improvement and refining our customers' experience (and their customers' experience) every day with one-to-one personalization at infinite scale.

Your Profile and Skills:

  • Broad business knowledge and experience in development, operations or consulting
  • Experience with business process design and change management
  • Knowledge of traditional process improvement methodologies including: root cause analysis, six sigma, lean and others
  • Proven project management skills maybe even a PMP certification
  • Proven ability to build and leverage relationships with employees, vendors, and customers
  • Strong facilitation skills
  • Can sort out a 'gray ball of goo'
  • Proven ability to prioritize, coordinate, and contribute to multiple simultaneous work streams

Job Activities:

  • Effectively facilitates information gathering and problem solving sessions
  • Serve as a liaison between programming and other business units
  • Manage and coordinate projects
  • Designs solutions that grow the business, improve the customer experience, and streamline operations
  • Manage software product backlog
  • Test software

PFL is committed to fostering a workplace that respects people for the many ways in which they are unique. In our effort to create a truly diverse work environment, we warmly invite all individuals to consider being part of the PFL team.

The rest of the stuff: Compensation range 80-100K based on experience. Full-time position with complete benefit package including health, 401K, disability, vacation, paid parental leave, etc.

Please note: PFL requires all applicants to be eligible to work within the US and generally will not sponsor visas unless otherwise noted on the position description.

Category Information Technology  
Full-Time/Part-Time Full-Time  
EOE Statement PFL is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ancestry, sex, pregnancy (including childbirth, lactation, and related medical conditions), gender identity, sexual orientation, age, religion, creed, physical or mental disability, marital status, military and veteran status, political affiliation, genetic information, or any other factor protected by law. PFL complies with the law regarding reasonable accommodation for handicapped and disabled employees. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discriminations.  

This position is currently not accepting applications.

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