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Title

Technical Project Manager 

Description

The Technical Project Manager leads and manages multiple projects through entire life cycle, executing within framework of approved Statement of Work (SOW) and Agile/SCRUM project delivery methodology to predictable outcomes. Leads Professional Services teams in design, planning, management, implementation, and delivery of technology solutions matched to customer specifications being constantly mindful of time and cost budgets. Works with customers to amend SOWs when necessary so contracts can match expectations and vice versa.

Primary activities include project management, internal and external communications, project financial management and reporting, and interfacing with technical/operational project teams. Implements and maintains uniform approach to project management; provides leadership, coordination and mentoring to Project Team Members and Project Coordinators; works to continuously enhances team members project management knowledge, skills, tools, and techniques.

Duties & Responsibilities:

  • Manages day-to-day activities of assigned engagements; provides project management, leadership, and oversight for delivery activities executed against external SOW and internal expectations.
  • Directs, communicates, and exhibits expert leadership behaviors to manage effective delivery of services and processes.
  • Conducts project planning, execution, controlling, and closing activities
  • Oversees any third-party vendors or partners’ deliverables.
  • Ensures effective management throughout life of project/engagement as follows:
    • Operations Management: executes according to established policies and procedures for engagement; ensures resources assigned to engagement are available and performing work as planned; manages resources, partners, and/or customer resources needed to successfully deliver engagement.
    • Scope Management: ensures tasks, activities, and deliverables as stated in SOW are adhered to and provided to customer per contractual terms. Applies appropriate Change Management protocols when scope changes are introduced.
    • Financial Management: strives to ensure profitability targets are met or exceeded; ensures all invoices are generated and submitted in timely manner.
    • Schedule Management: creates and maintains master project plan; compares actual performance with planned performance, analyze variances, and takes corrective action as needed to maintain schedule adherence
    • Risk/Issue Management: establishes strategy of continuous risk management (identifies and documents known risks) throughout engagement; creates environment where delivery team has visible, measurable, and repeatable processes for managing and mitigating risks.
    • Communications Management: ensures weekly status reports or weekly stakeholder status calls are performed to discuss progress, issues, etc.; manages client relationships and expectations relative to engagement.
    • Quality Management: ensures deliverables are substantiated, validated, and provided to customer per terms of SOW; ensures customer is satisfied with end product and overall work effort performed by RenPSG; maintains Issues and Actions Register.
    • Provides in-depth understanding of agile and scrum methodologies, practices, tools and techniques; mentors and coaches project team members; helps assess training needs and training tools for team members.
    • Works with senior management to continually update procedures to improve processes and standardized procedures related to project management, providing strategic and tactical advice on program/project planning and execution.
    • Maintains current and thorough knowledge of relevant technologies, such as API’s latest coding principles etc.
    • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of RenPSG in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
    • Supports and conducts self in a manner consistent with customer service expectations.
 
Position Requirements

Education & Experience:

  • 5-7 years’ enterprise-level project management experience, managing multiple Information Technology projects at one time for multiple external customers, managing teams of 1 to 10 engineer resources, preferably within Professional Services environment.
  • Can demonstrate management of projects from start to finish and talk through each of the stages. Preferably, this experience is using an agile methodology.
  • Experience as an IT Professional Services Engineer or ServiceNow deployment specialist.
  • Formal Project Management training.
  • Agile experience.
  • Proficient use of all Microsoft Office applications and experience working within a Project, Project Portfolio, or Workforce Management systems (MS Project, Jira, Version1, etc).
  • PMP, ACP, CSM, CSPO and/or technical certifications.
  • Ability to manage through high level of ambiguity and multiple requests from variety of sources.
  • Strong project management skills.
  • Outstanding technical/business communication skills.
  • Excellent technical writing and customer interaction skills.
  • Must be able to have business level conversation with customers and assist them in deploying solutions to meet business requirements
 
Full-Time/Part-Time Full-Time  
Remote Work Eligible Yes  
Req Number INF-21-00011  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://RenaissanceAcquisitionCoLLC.appone.com



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