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Title

IT Engineer 

About the Organization Brownells, A 2nd Adventure Group Company
At Brownells, we Empower the Spirit of Independence and Adventure. Our passion is connecting gunsmiths, firearm enthusiasts, collectors, hunters, competitors, and protectors with products that outfit and enhance their spirit of independence and adventure.

Brownells is the preeminent all-things-firearms company in the world. Founded in 1939 in Montezuma, IA, Brownells' storied history of connecting firearm and firearm accessory manufacturers with freedom-loving customers is unrivaled.

We believe the spirit of independence and adventure is a mindset - in the office, on the range, in the field or with your family. It is the foundation - and reason - for everything we do.

Our values:
• R.I.C.H. (Respect, Integrity, Courage, Honesty)
• Power of the Platform (collectively leveraging our unique brands)
• Purpose Driven Performance
• Relentless Creativity & Innovation
By joining Brownells, you will help us inspire, educate, and outfit adventure-minded, freedom-lovers across the world with products that outfit their passion.

Why Adventure With Us
Put simply, our adventure is fun! If working in a fast-paced, hobby-based business where growth and exploring new frontiers every day excites you, then WE WANT YOU!

Our team is diverse, inclusive, and obsessed with new ideas. We put our customers and employees and their families at the forefront. As a third-generation, family-owned business, we understand the need for a great benefits package, professional develop opportunities, adventure incentives and most importantly, flexibility in schedules to allow for the most time possible with your loved ones.
 
Division Brownells  
Full-Time/Part-Time Full-Time  
Description

POSITION SUMMARY:

The IT Engineer will work with other Brownells IT engineers and teams to implement, maintain and support IT solutions in order to meet the growing business needs and address/remediate issues as assigned. Will be responsible for enterprise server infrastructure; support and scheduled maintenance. The position will require engineering and support of roughly 80% Microsoft Server & Desktop Systems, 10% Security and 10% VoIP systems. This position is a customer facing role and is a great opportunity to work with a diverse breadth of technologies. They should demonstrate innovation, constant learning, and effective team participation. This person should demonstrate a willingness to share knowledge. They should possess excellent communication and listening skills as well as strong analytical and problem-solving skills. The candidate must be able to work effectively under project and daily deadlines.

 
Position Requirements

MAIN DUTIES & RESPONSIBILITIES:

  • Supports our Cloud Services and datacenter infrastructure.
  • Responsible for distribution and installation of all software/hardware updates and upgrades.
  • Supports and maintains systems and services in a hybrid (on premise /public cloud) environment.
  • Supports and maintains Microsoft Active Directory (2008 R2, 2012 and 2012 R2)
  • Responds to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows
  • Identifies end user behavior patterns and develops solutions to support that behavior.
  • Provides new application ideas to all areas of the company on how new technology can be utilized to gain better efficiency and improve company productivity according to industry best practices.
  • Designs and implements complex server configurations for application installations.
  • Manages third party partners when appropriate to implement overall strategy.
  • Ensures backup, recovery and security procedures are set up and performed as planned and necessary according to industry best practices.
  • Works with team to develop, publish, and enforce enterprise security policies.
  • Business Continuity:
  • Ensures that all infrastructures can be recovered within published SLA.
  • Works with team members to develop and publish enterprise SLA's.
  • Assist with selection and maintains strategic relationship with third-party vendors.
  • Meets with management and end users to recommend enterprise infrastructure solutions to increase efficiencies and to find cost-effective solutions to new and existing software and hardware needs.
  • Provides significant influence in strategy.
  • Displays technical leadership role in support of the infrastructure team members.
  • Provides technical assistance and operational frameworks for team members.
  • Answers questions or resolves computer problems for clients in person, via telephone or from remote locations.
  • Delivers group training for recurring problems.
  • Composes and communicates “tips” for team members to assist in maximizing their effectiveness.
  • Develops work plans for less experienced Systems Administrators.
  • Keeps records of maintenance and troubleshooting activities and reports trends.
  • Respond to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows
  • Downloads and evaluates new versions of software/firmware/hardware for infrastructure and makes recommendations based on findings.
  • Monitors infrastructure systems against published SLA.
  • Documents, supports, and carries out the hardware and operating system and software maintenance schedule.
  • Develops and maintains documentation for other team members to perform their roles.
  • Anticipates infrastructure needs for planning and budgeting via monitoring the organization's appropriate usage and the implementation of rotation planning.

POSITION REQUIREMENTS:

Education and Experience

  • Five years of relevant experience or equivalent education (BA/BS degree and 2 years of relevant experience)
  • BA/BS degree preferred, but not required
  • MSCE certification preferred, but not required

 

Knowledge & Skills

  • Windows Server, Active Directory, GPO, DNS, DHCP, and other associated server roles.
  • Experience with Microsoft System Center Suite
  • Experience with management Microsoft environments.
  • Windows Remote Desktop 2008R2/2012R2/2016 environments
  • Third party application installation and management.
  • Basic knowledge of Cisco, Dell centric Switches, Firewalls, Routing, Security, LAN/WAN , SIP and VPN technologies.
  • Desired exposure to VoIP PBX server systems, phones and peripherals. Linux CentOS
  • All Current Windows Desktop Operating Systems and Applications (Office, Adobe, Java, etc.).
  • Desktop peripherals, printers, and other common end user devices (cell phones, tablets, scanners, etc.).
  • PowerShell or other scripting experience required.

 

Leadership Competencies

  • Customer Focus (L2)
  • Creativity and Innovation (L2)
  • Teamwork and Collaboration (L2)
  • Communication and Interpersonal Effectiveness (L2)
  • Drive for Results (L2)

 

Physical Demands

  • Sedentary work. Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally and other sedentary criteria are met.

Physical Hazards – Health and Safety Concerns

  • General office environments
  • Ergonomics

 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, the employer may consider whether the individual applying for or holding the position is qualified. There are two steps involved in this determi

 
EOE Statement Brownells, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, creed, color, religion, national origin, physical or mental disability, protected veteran status, age, genetic information, marital status, pregnancy, sexual orientation, gender identity or any other characteristic or status protected by law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@brownells.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.  

This position is currently accepting applications.

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