Share Email Opening Title Family Support Coordinator - Organ Donation  About the Organization LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin. We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.   Description The Family Support Coordinators are responsible for engaging as a dual advocate by responding to potential donor families in a respectful and sensitive manner at all times to ensure the needs of the family are met while advocating for potential recipients in need of life-saving or life-enhancing transplants. Coordinate a wide range of support for donor families by sharing and articulating information in an easily understood and accurate manner. Collaborate closely with LifeSource clinical team members and donor hospital staff and physicians to develop a plan for the family discussion of donation, legal authorization and/or support for donor designation and a bereavement plan. Remain aware and sensitive to the diversity of all kinds while working with families and hospital staff. Establish organization-wide expertise in a continuum of care for donor families. JOB DUTIES AND RESPONSIBILITIES Establishes rapport with donor families or Legal Next of Kin (LNOK) providing respectful and compassionate support during the donation process across the service area. Ensures effective, respectful and strong communication and collaboration with hospital staff, physicians, related donation agencies, and other LS team members to fulfill donation wishes. In collaboration with management team, champions organizational efforts to ensure excellence in continuum of care for donor families. Serves as organizational expert regarding family discussion and family support. If this position sounds like something of interest to you, please click here for the full position description to see if you meet the qualifications (Please view link on the job posting through our employment page: https://www.life-source.org/about/careers/) This position will remain open for 30 days or until filled; however, applicants are encouraged to submit their applications as soon as possible as the review process will begin right away.   Position Requirements QUALIFICATIONS Requires a combination of education and experience equivalent to seven years in social work, crisis intervention, grief support, chaplaincy or hospice care.  Requires previous experience working with family dynamics within a medical or health care setting, hospice, bereavement counseling center, etc. where there was active involvement in issues involving death, dying, grief and/or loss. Crisis management experience preferred. Proven successful demonstration of establishing and maintaining relationships with proficiency in the ability to develop and connect with people quickly. Display compassion in written and verbal communication and interpersonal skills while engaging with grieving families. Proven self-directed, motivated contributor with a strong initiative and ability to function autonomously, establish priorities and work effectively within a team environment Proven ability to confidently execute reasonable and sound decision making with ability to problem-solve effectively and efficiently. Excellent organizational, critical thinking, collaboration and analytical skills are fundamental. Strong working knowledge of Microsoft Office applications. Proven skilled and competent in using technology based devices and mobile tools such as personal computers/tablets and related software, electronic medical record systems, mobile phones, and other mobile devices. SCHEDULE/PHYSICAL REQUIREMENTS Must be able to participate in a variable 24-hour or 12-hour call schedule, including a minimum of one weekend per month. Must be able to work weekdays, weekends, nights and holidays. Must assist during periods of high clinical volume outside of the posted schedule. Will be required to work for extended periods of time with few breaks. Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area (MN, ND, SD) by ground or air. Occasionally lift 50 pounds and carry short distances. Must be able to successfully complete a background check. LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   Shift Rotating   Exempt/Non-Exempt Exempt   Full-Time/Part-Time Full-Time   Location Minneapolis, MN - LifeSource   Open Date 7/22/2021   EOE Statement LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   This position is currently not accepting applications. To search for an open position, please go to http://LifeSource.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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