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Rentals Associate 

Location Museum of Life and Science  
About the Organization The Museum of Life and Science is one of North Carolina's top family destinations, located less than five miles from downtown Durham. Situated on 84-acres, our interactive science park includes a two-story science center, one of the largest butterfly conservatories on the East Coast and beautifully landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Other popular attractions include over 60 species of live animals, Dinosaur Trail, Ellerbe Creek Railway, and Hideaway Woods. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.  
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  

The Rentals Associate position will support the Museum's mission by being a positive and proactive member of the Rentals Team, providing exemplary customer service to Museum guests and patrons at private rental events.


  • Provide excellent customer service to all private rental attendees by anticipating guest needs and being knowledgeable about the Museum facility, exhibits, and events.
  • Support the set-up of private rental events on the day they are scheduled, including but not limited to setting up tables and chairs, assisting with decorations as needed and providing entrance into Museum facilities for clients and vendors.
  • Assist clients and guests as needed during the event by answering questions about the Museum and rental events, ensuring clients and guests stay in the area(s) rented, and maintaining the cleanliness of the facility as needed.
  • Maintain a warm, friendly, safe Museum environment, monitoring Museum exhibits and spaces, ensuring that NC ABC Laws, Durham County smoking ordinance, and applicable Museum policies are maintained and enforced.
  • Transport guests, staff, and vendors in golf cart as needed.
  • Support the clean-up of private rental events, including but not limited to removing trash and recycling, resetting exhibits, breaking down tables and chairs, ensuring clients, guests, and vendors leave the facility as they found it and with all of their belongings.
  • Follow Museum procedures for emergencies by assisting the Emergency Coordinator and other Museum staff in emergency situations as directed.
  • Take direction from and support the Museum Venue Coordinator with other duties as needed.
Position Requirements
  • High school diploma/GED
  • 3+ years’ customer service experience
  • Works well independently, with keen observation skills and desire to be proactive about visitor needs and guest environment
  • Ability to respond appropriately to emergencies with provided training
  • Available to work late evenings and weekends
  • Capable of working outside in changing weather conditions
  • Physically able to be on one’s feet for up to 8 hours at a time, travel distances of up to one mile on variable terrain and lift 20 lbs.
  • Valid US driver’s license


  • Able and willing to embrace Museum mission of “science as a way of knowing”
  • Previous event day-of experience
Shift Various Shifts  
Pay Range $14/hour  
EOE Statement The Museum is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Guest Services  

This position is currently not accepting applications.

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