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Title

Main Reception - Greeter  

Full-Time/Part-Time Part-Time  
Status Temporary (21 hours/week). Term Duration: June 2021 - October 2021. Daytime hours with flexibility to work rotating shifts  
Category Primary Health Care  
Open Date 6/4/2021  
Close Date 6/16/2021  
Description

The Greeter/Screener welcomes, screen all clients and vendors entering the CHC and will refer to the COVID-19 guidelines and Infection Prevention to screen for symptoms of COVID-19. This position is involved in conducting temperature reading and pandemic questionnaire for acceptance into the CHC environment.

Team Activities

  • Cordially greets clients and vendor upon arrival. Ascertains clients and or vendors needs and directs them accordingly.
  • Screens staff, patients and visitors as indicated by CHC procedure and provides information and direction as appropriate.
  • Receives deliveries and dispatches as needed to the teams.
  • Communicates and enforces entrance policies, which may include universal masking and visitor restrictions-will offer medical grade mask to client without or with ineffective mask.
  • Works in collaboration with all staff and volunteers to ensure patients, family, and staff receive accurate, timely, and service-oriented assistance.
  • Assists clients in calling for a Cab as needed.
  • Monitor client drop off and pick up –Paratranspo/accessible Taxi: notifies client’s team when arrives.
  • Monitors the overall appearance of the CHC entrance.
  • Performs related duties as required.

Additional Responsibilities

  • Assist clients, answer questions, provide information and direct people to the CHC location they need, thus creating an atmosphere in the CHC that is caring, yet efficient.
  • Act as the entrance greeter/screener and will also serve as the mail distributer, deliver incoming mail/parcels to specific teams throughout the Centre.
  • May assist with clerical duties such as making copies, filing and occasional entry of information into PSS. May assist in patient mailings and other clerical projects.
  • Distributes client satisfaction surveys and help customers with Ocean tablet usage to ensure it is completed.
  • Cleaning Intake/waiting area (all surfaces and door handles following current IPAC guidelines).
  • Helping 1290 Coldrey tenants with Wheelchair sign out.
 
Position Requirements
  • Dependable and caring individual who has the ability to communicate courteously and effectively with patients, families and staff.
  • Must be able to maintain strict confidentiality of patient information.

Key Competencies

  • Excellent interpersonal and communication skills, oral and written.
  • Demonstrated ability to work in a multi-disciplinary team environment.
  • Ability to adapt to change and have the willingness to learn.
  • Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client services setting.

Linguistic Profile

  • This position is not designated under Carlington’s French Language Services Plan.
  • Proficiency in English required.
  • Bilingualism (French / English) is preferred, a third language relevant to our client population is an asset.

Personal Suitability

  • Sensitivity to the needs of marginalized and diverse clientele.
  • Commitment to health promotion concepts, strategies, and philosophy.
  • Commitment to community-based health care and social services, and strength-based philosophy and practices.
 
Salary Range  
Reports to Medical Office Administrator  
Position Main Reception - Greeter  
Post Internal Days 0  
Created By Brittany Bourdon  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number PRI-21-00013  
Location Carlington CHC  
About the Organization Carlington Community Health Centre is a non-profit organization that puts today's most pressing health care challenges at the heart of their service delivery. We turn to the best professionals and employees to help improve the health and well-being of our community. We build trusting relationships with our clients and deliver quality services through a wide range of health and social services to parents and children, youth and teens, adults, and seniors.

We look to help community members resolve problems and advance concerns in the community by providing organizational support and advocacy assistance to local groups and associations.

Our mission is to improve, support and promote the health and well-being of the people and diverse communities we serve!
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CCHC is committed to equity, diversity and inclusion. We welcome and encourage applications from the BIPOC, LGBTQ+ communities and persons with disabilities.  
zFull Job Description None Specified 

French Job Description None Specified 

This position is currently accepting applications.

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