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Administrative Assistant/Receptionist (Full time with benefits) 

Category Operations  

Administrative Assistant/Receptionist

Department: Operations

Work Site: Farwell Admin. Office

Status: Hourly $12.50/hr

Responsible to: Operations Specialist

General Responsibilities:

  • Perform reception duties and provide administrative support for a multi-program service agency.
  • Protect the privacy of customers/families and hold in confidence all information obtained in the course of service.

Specific Duties:

  • Greet visitors or walk-ins, secure necessary information to refer them to appropriate staff or programs.
  • Handle a multi-line telephone system and route the calls to appropriate staff.
  • Handle incoming messages from website, email, and texting and route them via email to appropriate staff.
  • Serve as the agency contact for admin office copiers, and postage machine and submit calls for servicing as needed.
  • Support agency administrative processes to including completing forms, assembling of purchasing paperwork.
  • Distribute daily mail to appropriate staff mailboxes delivered from UPS or FedEx
  • Provide support for data entry into various agency databases.
  • Assist with in-house trainings & meetings including scheduling, room set-up, food ordering, and registration/sign-in.
  • Handle and distribute in-coming and out-going fax documents with confidentiality.
  • Provide the typing of documents, reports, letters, or others as requested.
  • Print and keep copies of approved flyers for distribution to staff members & in front lobby.
  • Stock and order for common area supplies.
  • Participate in personal and professional development activities.
  • Perform other duties as assigned.


Position Requirements

Education and Experience Qualifications:

  • Minimum of a high school diploma or equivalent, Associates Degree preferred.
  • Customer Service or secretarial/receptionist experience of one year.

Additional Requirements:

  • Must have exceptional customer service skills both in-person and on phone.
  • Must have Proficient Computer Skills (Word, Excel, Outlook, Internet).
  • Must be self-directed and able to coordinate the completion of assigned tasks and be willing to accept new challenges on a daily basis.
  • Ability to handle multi-line telephone system and relate to visitors effectively and pleasantly.
  • Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass State Police criminal clearance check and MMCAA’s “Insurance Carriers” driving record review.
  • Must comply with Agency smoke free and drug free policies.
  • Understand the importance of daily work attendance.
Full-Time/Part-Time Full-Time  
Starting Wage  
Position Administrative Assistant/Receptionist  
Number of Openings 1  
Location Farwell Administrative Office  
About the Organization Mid Michigan Community Action is a nonprofit agency that has been fighting poverty and empowering individuals and families since 1966. We are looking for candidates who share our passion for cultivating stronger communities. If you possess the desire to help others and inspire self-sufficiency, we encourage you to apply for our career opportunities.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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