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Facility Concierge 

EOE Statement The Boys & Girls Clubs of Southeastern Michigan (BGCSM) is committed to promoting safe, positive and inclusive environments for all. BGCSM prohibits discrimination and harassment against its youth, teens, employees, applicants for employment, customers, and volunteers – of every race, ethnicity, gender, gender expression, sexual orientation, ability, socio-economic status, and religion.  
Category Community Relations  

Job Overview

Here at the Ponyride we are a leading organization in small business development in Southeastern Michigan. We are hiring an experienced Facility Concierge to help us keep growing. If you're dedicated and ambitious, Ponyride is an excellent place to grow your career. Don't hesitate to apply.

Responsibilities for Facility Concierge

  • Answer phone or an email inquiry from potential guests in a timely and respectful manner
  • Greet guests and visitors warmly and make them feel welcome and attended
  • Ensure that guest spaces and lobby are clean, and staged at all times
  • Act as a liaison between guests and any department necessary
  • Anticipate guests needs in order to accommodate them and provide an exceptional guest experience
  • Coordinate with appropriate departments to ensure proper supplies and inventory are in place
  • Managing data entry for safety, rental records, and other relevant items.
Position Requirements

Qualifications for Facility Concierge

  • 1+ years of previous customer service experience
  • Positive phone demeanor and superior written and verbal communication skills are essential
  • Must have a service-oriented mindset and be capable of making every guest feel valued
  • Knowledge of basic office equipment, including printers, scanners, copiers, etc
  • Exemplify strong organizational skills and attention to detail
  • Competent working with Microsoft Office suite, including Word, Outlook and Excel
  • Possess a positive attitude and be willing to work as part of a team
  • Willing to work irregular shifts and weekends


Full-Time/Part-Time Part-Time  
Position Facility Concierge  
Number of Openings 1  
Hiring Manager(s) Marvin Logan Jr.  
Open Date 5/20/2021  
Location Dick & Sandy Dauch Campus NFL/YET  

This position is currently accepting applications.

Apply Now


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