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Family Advocate - Guadalupe 

Category Family Support Services  

The Position

The Family Support Services (FSS) Family Advocate will work collaboratively with parents, school personnel, and public and private agencies to guide families in overcoming obstacles to self-sufficiency.  Guided by the Protective Factors Framework the Family Advocate will provide comprehensive services to families in support of a child’s lifelong learning, health, and behavior.  Through advocacy, case management, parent education, and linkage to community resources, the Family Advocate will identify risks, promote strengths, and equip parents with the skills and knowledge needed to overcome sources of stress, strengthen resiliency, and provide nurturing environments.  Services are provided in the home, school, and community setting.

Sample of Duties and Responsibilities

  • Utilize assessment skills and screening tools to triage families and determine appropriate services (case management, information and referral, parent education).
  • Exhibit a working knowledge of community resources and provide appropriate referral to support access to social, educational, and health services. 
  • Serve as a liaison between the family, community resources to support social emotional well-being, and family wellness.
  • Participate in program events during traditional and non-traditional business hours to conduct outreach, build relationships, and enhance service access.
  • Provide education, resources, and developmental screening to increase parent’s knowledge of child development.
  • Maintain up-to date documentation and case files through the agency database.
Position Requirements

Employment Standards:

  • Bachelor’s degree, or equivalent experience, in Social Work, Psychology, Education, or related field is required.
  • A minimum of two years work experience in the school or community providing services to at-risk children and/or families.
  • Ability to have a warm and empathetic interpersonal style to establish trusting relationships with children, parents and guardians, health professionals, and community organizations.
  • Must have the ability and desire to provide services that are relevant to the culture of the family.
  • Ability to be flexible and adapt service delivery to the needs of the family is a must.
  • Bilingual (English/Spanish) preferred
  • Possess a valid California Drivers License, proof of vehicle insurance, and reliable transportation.


Classification, Hours and Pay Rate:

  • This position is full-time, 40 hours per week. (Benefits include: medical, dental, vison, life insurance, and a 403(b) retirement plan. Generous holiday,sick leave, and vacation also offered.)
  • Pay is dependent on experience.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Family Advocate - Guadalupe  
Exempt/Non-Exempt Non-Exempt  
Req Number FAM-21-00003  
Location Guadalupe  
About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community.

We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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