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Title

Care Coordinator (Bilingual). 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, competitive salaries, comprehensive benefit programs, and an environment that promotes inclusion. Some of our benefits include: generous paid Holidays, Vacation, and Sick time; excellent health & pension plans; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at : www.catholiccharitiestrenton.org.

 
Req Number DIR-21-00081  
Location CFS - Mercer, CCBHC (Hightstown, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Professionals / Paraprofessionals  
Description

SUMMARY

Coordinate services for clients/patients who are shared throughout programs in order to ensure a holistic, whole-person approach is taken for all eligible participants in the Certified Community Behavioral Healthcare Clinic (CCBHC) demonstration project. CCBHC is defined as a no walls, person-centered system of care that facilitates access to and coordinates of the full array of, behavioral health care, long-term community-based services and supports and primary and acute physical health services.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

SERVICE/ACCESS COORDINATION

-Identify and engage CCBHC clients who are seen at Catholic Charities Diocese of Trenton (CCDOT) and provide navigation services through the continuum of care.

-Assist new CCBHC clients who are current CCDOT clients in completing paperwork and releases of information needed.

- Be the system navigator and point of contact for shared CCBHC/CCDOT clients and families, with clients and families having direct access for asking questions and raising concerns

-Assist clients with understanding the relevant details of the visit, as requested by either the client or the treatment team

-Schedule appointments, as requested by the treatment team and explain purpose of appointments in clear and simple language

-Participate as a member of a multi-disciplinary team including both medical and psychiatric members towards the development of treatment plans and implementation of services.

-Coordinate within multi team and community services as needed to ensure that preventative and health promotion needs are addressed as part of the holistic, whole-person, culturally-sensitive integrated care

 

TEACHING & CLIENT EDUCATION

-Provide as-needed education to clients during medical appointments in order to assist in the understanding of disease knowledge, medication compliance, specialty services recommended by primary care provider and/or any other medical needs the patient may require assistance in understanding

-Assist clients and their families in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance).

 

 

ADVOCACY

-Negotiate on behalf of the client, as needed, with the treatment team, and patients themselves by creating reasonable goals, clarifying the issues to be negotiated, following through with the agreement reached, while remaining flexible and consider culturally-sensitive and holistic alternatives.

 

RECORD-KEEPING

-Maintain caseload and complete notes for all care coordination services

-Ensure that billing units are entered and subunits accurately reflect services provided

-Monitor data aggregation to ensure all measures data is being recorded

-Monitor number of units and frequency of services based on level of need

-Provide weekly data to managers and follow-up with programs on no-shows, client engagement issues and increased use of or need for services

-Complete required interagency and other necessary paperwork.

-Monitor confidentiality in accordance with CCDOT policy and legal requirements.

-Follow required office procedures in a cooperative manner.

 
Position Requirements

EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university in Human Services. Experience with SMI and SA consumer populations preferred.

Must have valid driver's license and insured auto. Bilingual in Spanish required.

~cb

 
Exempt/Non-Exempt Non-Exempt  
Weekly Work Hours 40 hours  
Schedule Mon-Fri; evenings needed 

This position is currently accepting applications.

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