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Senior Business System Analyst 

Position Senior Business System Analyst  
About the Organization At Torch.AI, we are passionate about building software that solves some of the world's most challenging problems. Our artificial intelligence is disrupting the infrastructure software market. Our company is changing the world. On the leading edge for AI for National Security clients and beyond, we partner with some of the most influential organizations to transform how they define success using data and technology. Our platform has been used to enhance top-secret clearances, stop fraud on a massive scale, discover new trends, gain an edge in financial markets, and beyond. If answering these types of challenges excites you, we would love for you to join.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  


  • Analyzes business and system requirements and documents existing processes and proposed solutions
  • Analyzes complex business problems, gathering and documenting business and technical requirements and maintain production system documentation
  • Documents all system changes and enhancements
  • Establishes strong partnerships with both business and technical stakeholders
  • Functions as a liaison for Engineering and the business and other cross functional resources and departments.
  • Uses multiple tools to conduct data analysis, reporting and sharing of information to solve problems, to review, organize and edit data, including ability to use large data sets, filters to find specific data in a large list and calculation tools
  • Collaborates with Product and Agile Development teams to build and implement implementation plans, project schedules and requirements
  • Performs, evaluates, and communicates detailed quality assurance at every stage of systems development
  • Balances adherence to process with rapid delivery of benefit to the customer
  • Participate in agile SDLC rituals to drive successful outcomes, reporting and collaboration
  • Documents clears, concise, thorough, and well-structured technical requirements and proactively identify any gaps in requirements that will impact the business/systems processes
  • Coordinates and lead sessions with key stakeholders (both independently and working with a PM) to gather and document system requirements, assess stakeholder needs and issues, and document required processes for various sized IT initiatives (small, medium, large, and strategic initiatives) spanning multiple disciplines, and multiple integrations; This includes the ability to think abstractly and ask the right questions in order to assess, document, and analyze business needs and wants
  • Documents and executes test cases that adhere to functional requirements in various test environments; pinpoint exact steps to reproduce defects/issues and work with IT resources (internal and external) to bring about resolutions
  • Coordinates UAT sessions with end users.
Position Requirements

Requirements include:

  • B.S. in Computer Science, Information Systems, Business Administration or equivalent preferred
  • 7+ years’ experience in IT or related business experience
  • 7+ years’ experience as Business System Analyst in Software development projects
  • 2+ years’ experience in a software development team that was diligently applying SAFe principles and practices
  • Ability to be a team player working with an onsite and remote team(s)
  • Exceptional communication, facilitation, and negotiation skills
  • Knowledge of an agile framework or method (i.e. Scrum, Kanban)
  • Knowledge of software development life cycle (SDLC) and all its deliverables and artifacts.
  • Meticulous and detail-oriented
  • Must be a problem solver, critical thinker, self-motivated and possess integrity and a strong work ethic
  • Ability to work independently on concurrent tasks and adhere to deadlines
  • Ability to easily adapt to changing priorities
  • High degree of initiative and intellectual curiosity
  • Relationship builder
  • Impeccable communication skills across all levels of the Release Train
  • Experience in executing large scale projects & deliverables
  • Strong interpersonal skills, analytical skills, attention to detail, and verbal and written communications for technical and non-technical audiences
  • Solid understanding of Agile software development life cycle models
  • Ability to work with team members of varying backgrounds and roles
  • Ability to work effectively in a dynamic environment while managing multiple priorities
  • Proficient in the use of MS Office (Excel, Outlook, Visio, Microsoft Project or Smartsheets etc.)
  • Understand data governance, management & quality.
  • Organized and transparent communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
  • Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards
  • Highly proficient technical writing capabilities
  • Outstanding written and verbal communication skills
  • Strong aptitude and adherence to various SDLC methodologies (e.g. Agile, Waterfall, XP, etc.)
  • Excellent time management and organizational skills; able to work efficiently while meeting tight deadlines and multiple competing priorities
  • Exceptional analytical and problem-solving skills; ability to work creatively in problem solving environment
  • Proficiency in writing database queries
  • Ability to take initiative in researching problems and proposing solutions
  • Knowledge and Use of requirements documentation tools and automated testing software
  • Knowledge of the full testing lifecycle
  • Ability to balance technical skills with business savvy – ability to document and transform end-user requirements into system specifications and test cases
  • Ability to quickly learn and adapt to various business systems and IT processes relating to requirements gathering, testing, change management, and overall project implementation
  • Understanding of Databases, Standard Programming Techniques, Systems Design and Documentation practices.
  • Experience with data visualization
  • Ability to define problems, collect data, establish facts, and draw valid conclusions to resolve root causes
  • Experience with all aspects of creating and reviewing technical system documentation such as architectural diagrams, process flows and data flow diagrams.
  • Cloud environment experience is a plus
  • Azure DevOps experience is a plus
  • Exposure to software based microservices architecture a plus
Location Kansas City Office  

This position is currently accepting applications.

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