Share Email Opening Title Senior Service Desk Lead - NSWC-Crane, IN  Category Information Technology   Description Organization Interactive Government Holdings, Inc. (IGH) is a Small Business Administration-certified 8(a) and Center for Verification and Evaluation-verified Service-Disabled Veteran-Owned Small Business. We are a growing government contractor seeking staff for dynamic roles supporting customer and company performance. IGH offers Program, Acquisition, and Administrative Management; Secure IT; Systems Engineering and Integration; and Global Operations and Sustainment services. Headquartered in Springfield, VA, IGH is registered to do business in all 50 U.S. states; Puerto Rico; the U.S. Virgin Islands; Guam; and the District of Columbia. IGH has consistently been ranked as one of America's Fastest Growing Private Companies by Inc. Magazine. Job Description: The Sr. Service Desk Lead will provide day to day oversight of the work force on site.   Position Requirements Education and Work Experience: Must hold Cyber Security Workforce (CSWF) Baseline Qualifications for CSWF Specialty Area and Proficiency Level per Section 6.23.2 Cyber Security Workforce Qualifications Must satisfy eCraft Labor Category System Administrator II (SA2) requirements A minimum of three (3) years of experience working in Customer Service and Technical Support role Experience in a management or team lead role within an IT Customer Service organization Experience as primary point of contact for contractor’s tasking, including ability to direct a multi-disciplined team of technical experts, manage staffing and resources, develop cost and schedules estimates, provide metrics, and prepare budget and status reports   IGH offers a competitive benefits program which includes: Paid PTO days, 401K (4% company match), Company Paid Life Insurance Policy, and comprehensive Health, Vision, Dental and Disability plans. IGH IS AN EQUAL OPPORTUNITY EMPLOYER     Full-Time/Part-Time Full-Time   Compensation   Position Senior Service Desk Lead - NSWC-Crane, IN   Close Date   Open Date 5/24/2021   Location Indiana - Naval Surface Warfare Center - Crane, IN   About the Organization   This position is currently not accepting applications. To search for an open position, please go to http://InteractiveGovernmentHoldings.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Data Analytic SME DHA inTransition Spt Svcs Contact Center in Springfield, VA Posted on: 7/10/2025 [Apply Now] IT Subj Matter Expert DHA inTransition Spt Svcs Contact Ctr in Springfield, VA Posted on: 7/10/2025 [Apply Now] Other Jobs Within 60 Miles -- None found -- Follow us

 

AppOne.comTM   copyrightŠ1999-2024 HR Services, Inc. Click here for technical assistance.