Email Opening
Title

Carryout Dispatch 

Position Delivery & Carryout Dispatch  
Description

Job Details

Dispatchers will be in charge of his or her station, packaging the products, organizing the pick-up and delivery orders, answering phones, placing orders and routing drivers. Multi-tasking and quick movements are a must with this position.

The dispatch position is the quarterback of our busy delivery business and the goal of ou dispatchers are to maximize the amount of deliveries and carryout orders that we can take without sacrificing quality of our food as it travels. The dispatcher is one of the highest earning positions in our restaurants.

Dispatch Specific:

  • Checking and packing all carryout orders. Our dispatchers must create a mistake free environment in order to maximize their share of the service charges each night.
  • Organizing multiple orders at a time according to their promise times and proximity to each other
  • Assign and guide Drivers for fulfillment of all promise times
  • Routing drivers in the most efficient and fair way possible while maximizing revenue and total deliveries.

Essential Functions:

  • Answer phone calls
  • Place carry out orders over the phone, in person or using tablet ordering system
  • Answer quest questions about directions, food, allergies, and reservations
  • Accept guest payment, process credit card charges and make change (if applicable)
  • Assist the restocking and replenishment of inventory and supplies
  • Maintain cleanliness in all areas including counters, floors, shelves and storage areas
  • Make recommendations and answer questions regarding food, beverages, directions, delivery zone

Other Functions:

  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
  • Complying with health and food safety standards, restocking items, and cleaning
  • Operating the cash register, answering the phone, providing great customer service, and following Fifty/50 Restaurant Group policies & procedures

Physical Functions:

  • Ability to stand/walk a minimum of 8 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
  • Be able to lift up to 20 pounds frequently
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Work in both warm and cool environments
  • High levels of noise from music, customer and employee traffic
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
 
Position Requirements

Qualifications, Education and Behavior

  • Ability to work quickly while maintaining safety standards and procedures
  • Ability to work Holidays and weekends
  • Ability to work a consistent schedule of at least 4 days per week
  • Ability to communicate professionally verbally and have strong written skills
  • Ability to use computers, technology, and POS

Dispatch:

  • At least 18 years old
  • Have a minimum of 1 year telephone/restaurant experience
  • Previous delivery driver or logistics experience is a plus
  • Have a strong understanding of the city streets and grid or be able to learn quickly.

Required Skills

  • Customer Service
  • Food Safety Knowledge

WHY THIS IS A CAREER & NOT JUST A JOB

  • Benefit Packages (Medical, Dental and Vision) with employer subsidy
  • Competitive Pay and 401K + Match
  • Paid Time Off (salary), Paid Sick Leave, and Paid Maternity
  • Monthly Food + Beverage Perks at all of our establishments
  • Quarterly Bonus Program (salary)

Visit our Group Page: www.thefifty50group.com

 
About the Organization Founded in 2008, The Fifty/50 Restaurant Group is a fun-loving group of individuals responsible for creating several diverse restaurant and bar concepts across Chicago. Through hard work and innovation by the principals and partners, the group either owns or manages 20 establishments since its inception.

The founding of The Fifty/50 Restaurant Group was the result of the partnership between Scott Weiner and Greg Mohr, who became great friends and coworkers in 2003 when they began working together with Lettuce Entertain You. In 2007, as Chicago was about to implement a smoking ban in bars and restaurants, the duo recognized an opportunity to bring higher quality food and service into a sports bar environment. With the opening of The Fifty/50 in Wicker Park, they found themselves at the forefront of Chicago's growing restaurant and bar movement.

Since then, they've invested in growing neighborhoods and communities across Chicago to become fixtures with unique concepts such as Roots Pizza and West Town Bakery. Along with the company's rapid growth, they've worked hard to build great company culture and infrastructure allowing them to maintain a high level of success and attention to detail.

The Fifty/50 Restaurant Group has become one of Chicago's fastest growing restaurant groups due to their amazing people who go above and beyond as well as the hard working and dedicated partners who constantly push to be the best in their field. The group continues to focus on new restaurant concepts and locations within Chicago as well as other cities across the US.  
EOE Statement It is the policy of the Fifty50 that an employee's religion, sex, sexual orientation, national origin, race, creed, color, age, marital or parental status, disability, or veteran's status will not influence hiring, promotion, pay, benefits, or any other term of condition of employment. / Es politica de Fifty50 no permitir que la religion, sexo, orientacion sexual, nacionalidad, raza, credo, color, edad, estado civil or condicion de padre de familia, incapacidad o condicion de veterano de guerra de un empleado influyan en la contractacion, promocion, paga, beneficios o cualesquiera otros terminos o condiciones del trabajo.  
Shift Nights  
Location Roots Handmade Pizza-South Loo  

This position is currently not accepting applications.

To search for an open position, please go to http://http://Fifty50ManagementGroupInc.appone.com


 


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