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Clinical Support Specialist-(LAC or LSW required). 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, competitive salaries, comprehensive benefit programs, and an environment that promotes inclusion. Some of our benefits include: generous paid Holidays, Vacation, and Sick time; excellent health & pension plans; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance. To learn more about the agency, please visit our website at:

This position may be subject to Executive Order 283, requiring a proof of being up-to-date with COVID-19 vaccination, including any recommended booster. Requests for reasonable accommodation based on medical condition, disability, or sincerely-held religious belief precluding vaccination will be considered and should be made to Human Resources: 609-394-5181.

Req Number DIR-21-00075  
Location BHS - Riverbank (Burlington, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Clinical  

JOB SUMMARY: Clinical Support Specialist provides services which values consumer choice and promotes community integration, as well as embraces a recovery oriented system outlined by SAMHSA; e.g. holistic, individualized and person - centered, peer support, strength - based, and non - linear. Clinical Support Specialist service delivery aligns with a recovery oriented system-offering hope, which is culturally competent, accountable, and utilizes available resources which are efficient and cost effective for adults with serious and persistent mental health diagnosis.

Services emphasize life in the community and true inclusion. Services and supports are abundant, offering a wide variety of opportunities to explore and achieve in domains as outlined in Community Support Services for Adults with Serious Mental Illnesses [N.J. A.C.10: 37B -4.2, 4.3 and 4.4]. Services focus and build upon individual strengths and potential. Services promote growth, competence, and resiliency. Services and systems are integrated. (Source: Wellness and Recovery Transformation Action Plan).


In accordance with performance to work expectations under the supervision of CSS Program Director and/or designee, as well as documented in agency general performance appraisal, core competencies, goals and objectives and Community Support Services (CSS)Standards.

Key Responsibilities:

Conducts CSS Comprehensive, and if applicable preliminary Rehabilitation Needs Assessments (CRNAs), contributes to CSS Individualized Rehabilitation Plans (IRPs), as well as provide direct CSS skill building.

Enters clinical documentation into Anasazi/ Electronic Health Record System.

Completes clinical documentation in accordance with Division of Mental Health and Addiction Services (DMHAS) CSS Regulations, Agency Standards, Accreditation, and other funding Sources.

Participates in on-call rotation as assigned by Program Director for individuals who are experiencing need for crisis intervention face-to- face and/or telephonically contingent upon case.

Maintains Productivity in accordance with Key Performance Indicators (KPI).

Adheres to Agency Vehicle Protocol coupled with successfully passing Defensive Driving Course on the Agency Web-Based training system.

Adheres to Residential Program Safety Awareness Protocol and Crisis Intervention Counseling Strategies; e.g. focusing on the present, providing pragmatic solutions to identified problems, as well as request assistance via Program Director.

Successfully Completes In - House Residential Skill Core Competency Self - Test, CPR/First Aid, Crisis Prevention Intervention Course and Residential and Agency Required Relias Learning Courses and Post Tests.

Participates in Continuous Quality Improvement Process in accordance with Agency Policy and Procedures and Tri - Annual DMHAS and Council on Accreditation (COA) reviews in accordance with standards.

Collaborative participation in outcomes management from a system, program or service and consumer perspective; e.g. mental health care is consumer and family health care driven, at ease access to mental health care via various venues (supportive housing with CSS building services, partial care, outpatient, self- help settings, psychiatric evaluation and medication management, entitlement benefit acquisition and maintenance).

Integrates continuous quality improvement into evidenced based and promising practices coupled with monitoring direct service delivery to consumers empowerment; e.g. Psychiatric Advance Directives (PAD), Illness Management & Recovery (IMR), Individualized Rehabilitation Plan (IRP) and ownership of their recovery journey and improved health and lifespan.

Enhance and enrich understanding of evidenced based and promising practices in terms of interventions and approaches such as Motivational Interviewing techniques, Cognitive Behavioral techniques, Person Centered Planning, Wellness And Recovery Action Plan (WRAP), Harm Reduction, Illness Management and Recovery (IMR) and Focus on Integrating Physical Health Wellness and Mental Health.

Other related duties as assigned by Program Director and/ or designee for the overall well - being of consumer residents served as well as promotion of service excellence.

Working Conditions:

  1. Request to address frequent calls, inquiries and day-to-day interruptions during program office hours.
  2. Handles emergency and/ or crisis matters in accordance with crisis counseling techniques.

3) Direct and indirect contact with consumers under a variety of circumstances.

4) Contact with collateral community resources and individuals.

5) Uses agency email system in accordance with policy and procedures.

6) Utilizes Anasazi electronic health record for entering person-centered progress notes

documenting the skill building, and the completion of CRNAs and IRPs.

7) Shares functional responsibility with program team as assigned by Program Director

and/or designee.

8) Requires travel in the community to consumer resident apartment/home for skill building

assessment and services in accordance with assigned caseload.

Position Requirements


Master's degree from an accredited college or university in Counseling, Psychology, or Human Services. Must have at least (1) year of experience working in community based behavioral healthcare setting. Must possess a current New Jersey Licensed relevant professional credential such as LSW, LAC, RN in accordance with Community Support Services -State Plan Amendment under Title XIX (Medicaid). and a valid driver's license.


Exempt/Non-Exempt Exempt  
Weekly Work Hours 40  
Schedule Monday-Friday 8:30am-4:30pm 

This position is currently accepting applications.

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