Share Email Opening Title Loan Call Center Representative  Description Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and problems regarding all account information, including loans, payments, automatic transfers, interest rates, Visa, Debit, certificates, wires, ACH, and online services. Cross sells Credit Union services and supports all functions within the Call Center. Prepares loan applications for credit approval and disburse approved loans. Assists with loan processing, servicing and new accounts as assigned. Professionally assists and serves members. Responsible for growth of loan department with competitor payoff opportunities and outbound calls. Performs specific assigned side-jobs including various clerical functions and assists the Call Center with duties as required. Serves members promptly and professionally.   ESSENTIAL FUNCTIONS AND BASIC DUTIES 1. Assumes responsibility for the effective and professional completion of Call Center Loan Representative functions. 2. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. 3. Assumes responsibility for related duties as required or assigned.   Position Requirements QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent. REQUIRED KNOWLEDGE: General knowledge of Credit Union policies and procedures. Basic understanding of loans, payment processes, and interest rates. EXPERIENCE REQUIRED: At least 1 year of experience in member service or loan department at a full service financial institution. SKILLS/ABILITIES: Excellent communication and public relations skills. Ability to work well under pressure. Ability to use a personal computer and related software applications including Microsoft Word or Excel. Solid math skills and bookkeeping abilities.   Full-Time/Part-Time Full-Time   Rate of Pay   Position Loan Call Center Representative   Number of Openings 1   Open Date 5/18/2021   Location Owens   Full Job Description SOCU_LoanCallCenterRep_2.pdf  This position is currently not accepting applications. To search for an open position, please go to http://StreatorOnizedCreditUnion.appone.com

Click here for technical assistance.