Share Email Opening Title Database Manager  Reports to: Chief Revenue & Marketing Officer   Exempt/Non-Exempt Exempt   Full-Time/Part-Time Full-Time   Location Capital Area Food Bank - DC   About the Organization It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission of providing good, nutritious food today and food to enable brighter futures. On an annual basis CAFB distributes about 40 million meals worth of food through a network of hundreds of partners across the DMV. We know that creating long term solutions to food security requires more than meals. It requires education, training, and collaboration across the public, private and social service ecosystems. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life!   Description The Database Manager will lead the standardization of nomenclature and analysis of data to support our fundraising and marketing systems, currently based in Salesforce, aiming to ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the system. We are seeking someone who is detailed oriented, enjoys working with data, can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for the development and marketing staff, keep current on new releases and AppExchange solutions, provide training, and more. The position is integral to the overall success of the organization by maintaining, developing and leveraging constituent data and reporting on fundraising results. The successful candidate will have a record of success in improving processes and adoption using Salesforce and will be an enthusiastic team member who is organized, has high attention to detail, a positive attitude and a resourceful nature.   Position Requirements RESPONSIBILITIES Create standard operating procedures (SOPs) to ensure consistent data entry and use of Sales Force. Develop standards and processes to clean database records. Develop, document and maintain efficient system processes and work flows for data entry, gift processing, prospect research and moves management to ensure data integrity. Develop and maintain dashboards and standardized reports for staff. Continue to highlight trends in the donor base, execute analysis as requested by senior development staff, “pull” different donor groups for message and appeal testing. Ensure accuracy and consistency of database information and formatting Perform regular audits to ensure data integrity and quality. Supervise, mentor and assist Database Assistant. Create and administer training to existing or new users/groups and provide one to one training to end users on an on-going basis. Use quantitative analysis tools to assemble, analyze, and draw conclusions from data. Create and manage departmental dashboards to aid the analysis and KPI tracking for fundraising and financial reporting needs. Identify and develop tools to manipulate data where current system tools are insufficient with a focus on streamlining team processes. Provide standard and custom reporting for fundraising campaigns, planned giving and other giving, including batch reporting, month end reporting and ad-hoc reporting. Collaborate closely with Finance and Development teams to standardize routine queries and reports, reconcile projected and actual revenue, and inform protocols across teams related to individual gifts and grants processing. Other duties as assigned by the CRMO. MINIMUM QUALIFICATIONS Bachelor’s degree (minimum) Minimum of 3-5 years of Salesforce experience Strong proficiency with Microsoft Office (Excel in particular) Prior development and fundraising experience or exposure Proactive, self-starter with strong critical thinking skills A desire to seek out new learning and training opportunities to stay ahead of the curve Ability to multitask, prioritize and re-prioritize as necessary Team player mindset and excitement about working collaboratively Excellent written and oral communication skills Strong attention to detail and organizational skills Ability to problem-solve and think creatively Demonstrates initiative and flexibility with long and short term responsibilities Demonstrated professionalism and ethical standards for handling confidential information PREFERRED QUALIFICATIONS Salesforce Admin Certification Marketing Cloud experience Other Skills / Abilities Commitment to the CAFB’s mission and team values; Highly organized and efficient; with the ability to prioritize and get things done on schedule and work under pressure to meet deadlines; Some understanding of organizational financials and experience in program budget development preferred; Ability to work independently as well as collaboratively in a team; Demonstrated initiative and creativity; Strong interpersonal skills, respect for priorities and tolerance of work pressures of colleagues and funders. Work Environment: Normal business office, with frequent tight deadlines Regular work hours are Monday through Friday from 8:30am to 5:00pm; with weekends or extended hours for special events     EOE Statement Capital Area Food Bank welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for all our employees. CAFB makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, reproductive health decision making or any other characteristic protected by law. Additionally, harassment or discrimination based on these characteristics will not be tolerated at CAFB. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.   This position is currently not accepting applications. To search for an open position, please go to http://CAPITALAREAFOODBANK.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Director, Major Gifts in Washington, DC Posted on: 1/30/2024 [Apply Now] Other Jobs Within 60 Miles Human Resources Director in Washington, DC Posted on: 2/26/2024 [Apply Now] Senior Staff Accountant in Washington, DC Posted on: 3/22/2024 [Apply Now] Director, Major Gifts in Washington, DC Posted on: 1/30/2024 [Apply Now] Corporate Partnerships Coordinator in Washington, DC Posted on: 4/11/2024 [Apply Now] Bus Driver in Lorton, VA Posted on: 6/1/2023 [Apply Now] Follow us See who works here:

 

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