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Title

Healthcare Operations Manager 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization  
Description

Manages the day-to-day activities of the organization's operations. Assists in evaluating current and proposed systems and procedures. Recommends changes when necessary and assists in the implementation of new processes. Requires a bachelor's degree with at least 5 years of experience in the healthcare field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. The Operations Manager will work very closely with the Practice Administrator and C.E.O. of the company.

  • Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
  • Monitor and regularly rotate between electronic patient dashboards throughout the day to ensure a smooth patient flow.
  • Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, utilization, and adherence to company standards and regulations
  • Focus on continuous improvement working with the staff across the county with a goal of delivering the highest degree of quality service possible
  • Fulfills patient care responsibilities as assigned, which may include:

Checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting providers/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.

  • Fulfills clerical responsibilities as assigned, which may include:

Sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing the charts to ensure information is completed and filed appropriately. Electronically send prescriptions in the EHR (Electronic Health Record) to pharmacies.

  • Fulfills organizational responsibilities as assigned, which may include:

Respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly. Serves and protects the physician or health care provider practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements, and HIPAA.

 
Position Requirements  
Full-Time/Part-Time Full-Time  
Tags  
Benefits  

This position is currently accepting applications.

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