SUPERVISION RECEIVED: Supervised by the Executive Director of Admissions and Financial Services.
SUPERVISION EXERCISED: Supervise the entire Financial Aid staff.
POSITION SUMMARY: The Director of Financial Aid Services is responsible for developing financial aid and financial service strategies that support Moravian University's enrollment, recruitment and retention goals. The Director of Financial Aid Services is a member of the Enrollment Management Division and reports to the Executive Director of Admission and Financial Services.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Interpret and analyze factors concerning local, state and national developments in financial aid; monitor federal and state regulation updates; establish systems and maintain oversight to ensure compliance with state and federal regulations and directives.
- Oversee timely review and processing of financial aid applications, needs analysis, awards, and disbursement of funds.
- Develop and implement financial aid packaging strategies to meet enrollment and retention objectives.
- Manage the budget for the financial aid department.
- Manage the day-to-day operations of the University's Financial Aid Office.
- Develop and maintain a team culture that ensures the highest level of customer service to all of the office's internal and external customers.
- Provide vision, leadership, supervision, and professional development for office staff, and maintain a high degree of contact with Moravian University stakeholders including faculty, administration, institutional research, technology user groups, students, and a wide variety of committees.
- Coordinate all financial aid activity with the Finance, Student Account and Registrar Offices. Develop an infrastructure that supports the delivery of exceptional customer service and student support through interdepartmental collaboration and communication
- Prepare reports and budgets and maintain reliable financial aid data; complete annual and periodic reports as required by federal, state, and institutional offices to secure and maintain participation in various financial aid programs.
- Represent the Financial Aid Office at various recruitment functions, on university committees, for external reviews and visitation, and at professional organizational meetings.
- Manage awards for private and corporate scholarship donations.
- Perform additional job-related duties as assigned by the Executive Director of Admission and Financial Services.
QUALIFICATIONS: A baccalaureate degree, master's preferred, in an appropriate field plus seven years of experience in financial aid administration at a private educational institution. Excellent verbal, written, and interpersonal skills are necessary to respond to a variety of people. Strong leadership qualities with a proven track record of developing teams. Successful candidate should have a commitment to customer service and have the ability to be a trusted ambassador of division mission and goals.
TO APPLY: Qualified candidates should attach their cover letter and resume to the online application by clicking "Apply Now". Please attach documents as a PDF file.
Deep respect for others is fundamental to the Moravian University community. Moravian University does not discriminate against any person based on actual or perceived race, color, sex, religion, ancestry, genetic information, national origin, sexual orientation, gender identity or expression, familial status, marital status, age, veteran status, disability, use of guide or support animals and/or mechanical aids, or any other basis protected by applicable federal, state, or local laws. In compliance with the requirements of Title IX, Moravian University does not discriminate on the basis of sex in its educational program and activity, including employment.
Concerns regarding all forms of discrimination, including sexual harassment and/or sex discrimination in employment:
Leah M. Naso
Title IX Coordinator/Compliance Officer
210 Colonial Hall
Moravian University
1200 Main St.
Bethlehem, Pennsylvania 18018
(610) 861-1529
TitleIX@moravian.edu
Concerns regarding gender and equity in athletics:
Rebecca May
Fitness Center Director/Assistant Athletic Director
148 Johnston Hall
Moravian University
1200 Main St.
Bethlehem, Pennsylvania 18018
(610) 625-7791
mayr@moravian.edu
Concerns regarding the application of Title IX:
U.S. Department of Education
Office of Civil Rights
100 Penn Square East, Suite 515
Philadelphia, PA 19107-3323
(215) 656-8541
ocr.philadelphia@ed.gov
Report sexual harassment/sex discrimination online anytime (can be anonymous) at www.moravian.edu/titleix. Grievance procedures can be found in the institutional Equal Opportunity, Harassment, and Non-Discrimination Policy at www.moravian.edu/policy.
Please visit moravian.edu/benefits to review benefits offered at Moravian University.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job.
The individual is routinely exposed to indoor conditions, minimum outdoor weather and temperature extremes, and moderate noise level.
Pursuant to the ADA, Moravian University will provide reasonable services and accommodation(s) to employees with qualified disabilities in order to perform the essential functions of their employment, except when doing so would be unduly disruptive and/or result in undue hardship to the University. Accommodations are determined on a case-by-case basis through documentation review and an interactive interview process that includes the employee's supervisor. Requests for accommodation or questions about this process should be directed to Human Resources at hr@moravian.edu or 610.861.1527. View the standard physical demands for positions at Moravian University. If this position requires additional or different demands, a Human Resources team member will notify you.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
*Please visit this link to review the benefit eligibility status associated with this position.
|
Click here for technical assistance.
