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Title

Database Administrator 

Location Museum of Life and Science  
About the Organization The Museum of Life and Science is one of North Carolina's top family destinations, located less than five miles from downtown Durham. Situated on 84-acres, our interactive science park includes a two-story science center, one of the largest butterfly conservatories on the East Coast and beautifully landscaped outdoor exhibits which are safe havens for rescued black bears, lemurs, and endangered red wolves. Other popular attractions include over 60 species of live animals, Dinosaur Trail, Ellerbe Creek Railway, and Hideaway Woods. Our mission is to create a place of lifelong learning where people, from young child to senior citizen, embrace science as a way of knowing about themselves, their community, and their world.  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Description

Position Objective:  Support the Museum’s mission by management and administration of the Museum’s membership and donor CRM, reservations, ticketing, and sales software, working with team leaders to develop solutions to support business needs.

Use your database management skills to advance the work of one of the Triangle’s most popular destinations! The Museum of Life and Science is a private, non-profit 84-acre science and nature park in the heart of Durham, and a leader in informal science education and nature-based learning.

We seek an experienced Database Administrator with the knowledge and expertise to manage data systems in a complex, highly collaborative environment.

Position is onsite with opportunity to schedule regular offsite, remote work.

Responsibilities

System Administration:

  • Overall administration, monitoring, issue management, and production for Museum databases.
  • Review database design and integration and make recommendations regarding enhancements or improvements with current software providers and the external marketplace.
  • Monitor systems maintenance notices, upgrades and impacts across operations.
  • Maintain user profiles, permissions, and access.

System Operations:

  • Develop, implement, and maintain policies and procedures for optimal data integrity,  analysis, reporting, and compliance with system best practices.
  • Work with internal teams to deliver builds including but not limited to daily admission events, camps and classes, family and school group programs, fundraising events, discounting, and the on-site and online sale of these offerings.
  • Provide tools needed to train staff and maintain department-specific user information guides and system best practices.
  • Provide training and support to various teams to develop reports, tools, queries, and to support new initiatives.
  • Design and deliver regular and ad-hoc reports to various departments.

Data Analysis:

  • Design and create departmental dashboards to provide targeted insights throughout the museum.
  • Determine operational objectives by studying business functions, gathering information and evaluating output requirements and formats.
 
Position Requirements

Required

  • Minimum of two years (2+) experience in relational database management including builds, queries, report design and delivery.
  • Excellent analytical and problem-solving skills.
  • Ability to define and implement data solutions and best practices.
  • Excellent communication skills with ability to document procedures and articulate technical solutions to management and staff.
  • Ability to proactively understand the product marketplace and solutions to deliver quality user experience and sound analytics.
  • Ability to thrive in a collaborative environment.
  • Ability to work independently with multiple priorities.
  • Proficient in Microsoft Office (Word, Excel, Outlook).

Desired

  • Able and willing to embrace Museum mission of science as a way of knowing.
  • Knowledge of Altru, Blackbaud or CRM software.
  • Experience in museum and/or nonprofit environment.
  • System implementation and project management experience.
  • SharePoint experience.
 
Shift Days  
Pay Range $51,000/yr  
EOE Statement The Museum is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Category Business Development  

This position is currently not accepting applications.

To search for an open position, please go to http://NorthCarolinaMuseumofLifeandScience.appone.com



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