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Title

IT INTERN 

Union Non Union  
Full-Time/Part-Time Part-Time  
Open Date 5/6/2021  
Closed Date Continuous Until Filled  
Number of Openings 4  
Location Administration Building - Information Technology  
Position Requirements

SALARY:  $15.00

MINIMUM QUALIFICATIONS:

Currently enrolled in or recently graduated from a program with a major in the field of computer science, information sciences, or a related field. Possession of a Comptia A+ certification is preferred.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

Highly self-motivated and directed;

Ability to work in and remain professional in a high stress environment;

Demonstrated understanding of IT customer service;

Demonstrated ability to support and configure personal computers (desktop, laptop, tablet), mobile devices, printers, scanners, phones and other peripheral devices;

Knowledge and experience in the installation, support and maintenance of the Windows 10 Operating System.

 

 
Description

GENERAL STATEMENT OF DUTIES:

Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments. Works under the supervision of the Chief Information Officer or designated staff member.

STATEMENT OF TASKS:

Answers questions and interfaces with County IT consumers;

Review, research and resolve assigned incidents and service requests;

Assists in ensuring incident and service request documentation is created, updated and complete;

Assists in configuring, documenting, deploying end user computing devices and peripherals including the installation and support of department level application software;

Supports security solutions and ensures security policy compliance for all supported systems;

Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues;

Follow all County and department policies and procedures.

 

This position is currently accepting applications.

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