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Senior Systems Administrator 


Reporting to the IT Infrastructure Director, the Senior System Administrator will leverage both skill and experience to provide systems and network implementations as well as technical support within the fast-paced IT Infrastructure team. Here at RenPSG, we operate very quickly, and solving business problems with technology solutions while maintaining system uptime is imperative. In this role, you will be responsible for the support of hardware and applications while providing solutions to technical problems. You will be in direct contact with internal business customers along with external IT vendors and will need the ability to adapt to rapidly changing environments. Skill in developing/documenting IT operational procedures and related operations framework will be key.


Duties & Responsibilities:

  • Experience working with Microsoft Azure or AWS
  • Administer Windows Server 2008 - 2019 and all related technologies, including but not limited to Active Directory, Group Policy, DNS, DHCP, storage management, and performance optimization
  • Troubleshoot network issues (WAN, SD-WAN, LAN, WLAN, and VPN) on Firewalls, Switches, and in public cloud environments
  • Develop plans for network growth and performance optimizations
  • Administer VoIP phone systems including call routing and phone setup
  • Configure and support Office 365 applications including Exchange Online, Teams, OneDrive, SharePoint, Azure Active Directory
  • Assist in the administration and migration of business-critical workloads to Microsoft Azure as well as maintaining existing Azure workloads
  • Develop documentation of systems, policies, and procedures
  • Establish problem resolution and communication procedures
  • Support and install Microsoft desktop operating systems (Windows 10) and applications (Outlook, Office, SQL, etc.)
  • Configure and maintain other 3rd party desktop applications, including Salesforce and 3rd party VOIP system
  • Provide support for all desktops, laptops, servers, storage devices, and network devices
  • Perform systems/software administration, backup/recovery monitoring, problem resolution, and change management
  • Support remote and traveling users
  • Provide escalated Help Desk support
  • Quickly adapt to changing demands
Position Requirements

Education & Experience:

  • Bachelor’s Degree or equivalent experience
  • At least 5 years’ experience in System Administration role
  • At least 7 years’ experience in Information Technology
  • Proficiency in systems and network troubleshooting
  • Office 365 administration experience
  • Backup and disaster recovery experience
  • Understanding and implementation of process, security, standards, and change control framework
  • Extensive knowledge of TCP/IP, DNS, and routing protocols
  • Proficiency in PowerShell scripting
  • Active Directory Administration Experience
  • Experience with Enterprise Email Administration
  • Ability to architect, maintain and optimize a complex hybrid enterprise network
  • Experience working with VoIP systems and optimizing voice traffic on a network
  • Leadership experience and willingness to mentor or train team members
  • Dedication to proper documentation of all infrastructure systems/resources
  • Ability to adapt to a dynamic, rapidly changing technical environment
  • Strong consulting and collaboration skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal communication skills; capable of explaining simple procedures in writing or verbally; good phone skills
  • Ability to work among all levels of management internal and external to the company and deliver first-class customer service
  • Strong work ethic and self-starter mentality
  • Ability to multi-task and demonstrate problem-solving skills
  • Ability to prioritize based on business and technical needs
  • Certifications preferred: MCSE: Cloud Platform and Infrastructure (Microsoft), Network +, Server+, Security +
Full-Time/Part-Time Full-Time  
Remote Work Eligible Yes  
Req Number INF-21-00009  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

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