Share Email Opening
Title

Japanese Cultural Specialist  

About the Organization Created in 1978 by Baron Philippe de Rothschild and Robert Mondavi, Opus One remains committed to realizing our founders' dream of bringing to life one unique wine that expresses the seamlessly blended personality and character of each family. With a great sense of pride in our work to realize this dream, the people of Opus One bring profound dedication and unsurpassed attention to detail in our daily work. We care deeply for the quality of our relationships within the winery, with our trade partners and with our customers.  
Description

The outlined position in this job description may be re-evaluated at a later time. Accepting/applying for this position you understand that the compensation range associated with this position may change.

COMPANY OVERVIEW

Created in 1978 by Baron Philippe de Rothschild and Robert Mondavi, Opus One remains committed to realizing our founders’ dream of bringing to life one unique wine that expresses the seamlessly blended personality and character of each family. With a great sense of pride in our work to realize this dream, the people of Opus One bring profound dedication and unsurpassed attention to detail in our daily work. We care deeply for the quality of our relationships within the winery, with our trade partners, and with our customers.

SUMMARY

Opus One is distributed globally through our négociant partners in Bordeaux. Japan represents one of our most important international markets with a market history going back over 35 years. The Japanese Cultural Specialist offers our Japanese guests a central point of contact at Opus One to assist with reservations, conduct winery visits and tastings, assist with international shipments, assisting local concierges, tour companies, and supporting the Communications Manager to maintain our Japanese website and sales materials.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Welcomes and leads private tastings for guests that have booked Japanese speaking tastings. Assists in confirmation and follow up, and acts as the main point of contact for Japanese groups.
  • Fields email inquiries and phone calls from Japanese guests, helping book reservations, acting as a concierge, and assisting with international shipping orders.
  • Helps to update and maintain the Japanese Opus One website, and any promotional materials.
  • Assist the Guest Relations team as needed, helping with tastings in the Partner’s Room, Courtyard Tasting Room, private tastings, or at the concierge desk.
  • Acts as a liaison between Guest Relations and the Japanese Napa Valley tour companies.
  • Ensure that Opus One tasting areas and all other rooms visited by the public are available and meticulously maintained for trade and paid tours and tastings.

ADDITIONAL FUNCTIONS

  • Maintain, update, and expand knowledge of viticulture and enology by participating in educational trainings offered by Opus One and by outside sources.
  • Speak knowledgeably about all Opus One representatives, distributors, retailers, and vintages offered for sale at the winery or anywhere in the world, knowing details about Opus One or related merchandise to better assist trade guests with their understanding and appreciation of the wine.
  • Assist in developing educational/training aids for use by the Guest Relations department.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Position Requirements

JOB REQUIREMENTS

Education and/or Experience

4-6 years experience working at a winery or wine-related business; comprehensive wine knowledge; strong retail sales/public relations skills and experience (luxury environment preferred); understanding, desire, and ability to represent Opus One in order to promote our wine and image; fluency in Japanese and English required; other foreign language skills (French, German, Italian, Chinese, or Spanish) preferred; college degree or college level coursework preferred; knowledge of viticulture, winemaking, wine marketing, and/or wine tasting preferred.

Skills

Excellent command of written and spoken English. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to calculate figures and amounts such as discounts, commissions, and percentages. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and/or fingers to handle or feel. The employee frequently is required to stand. The employee is occasionally required to sit, walk, climb, stoop, kneel, talk or hear, taste or smell. The employee must have the ability to taste, discriminate and describe on a blind basis a wide range of wines and foods and must have the ability to speak without amplification for a minimum of 4 hours. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision.

COMMITTMENT TO SUSTAINABILITY

Opus One Winery is committed to doing its part to ensure a sustainable future and improve the environmental well-being of our community. We will continue to ensure minimal impact by continually evaluating our environmental performance and working to improve our program whenever necessary with integrity and purity of focus.

SAFETY DUTIES AND RESPONSIBILITIES

Accident prevention shall be considered of primary importance in all phases of job responsibilities.

  • Follow all company policies and procedures including job safety, safety rules and regulations.
  • Assist management to provide safe and healthy working conditions at all times.
  • Immediately report all unsafe conditions, work-related accidents, and illnesses to Safety Manager and supervisor.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  

This position is currently not accepting applications.

To search for an open position, please go to http://OpusOneWineryLLC.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Guest Relations Assistant (Busser) in Oakville, California
Posted on: 9/3/2021
[Apply Now]


Other Jobs Within 60 Miles
Guest Relations Assistant (Busser) in Oakville, California
Posted on: 9/3/2021
[Apply Now]



Follow us See who works here:
 


 
Click here for technical assistance.