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Title

Customer Support Representative 

Category Customer Service  
Position Requirements

 

Knowledge, Skills, & Abilities:

  • Ability to provide effective leadership in all aspects of position.
  • Excellent written and verbal communication skills.
  • Must be dependable and maintain excellent attendance and punctuality
  • Strong analytical skills and problem solving skills.
  • Subject-matter expert within field.
  • Ability to keep up with changes in information to Plan documents in order to quote benefits correctly.
  • Ability to grow with changing demands of the position and the company.
  • Strong computer skills, including Word, Excel, Outlook, and Power Point.
  • Call center experience in a medical/benefits environment highly preferred.
  • Medical/Benefits Experience highly preferred.
  • UR/Claims/COBRA/FSA/Eligibility Experience preferred.
  • Background required

Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; and minimum of one year related experience and/or training; or equivalent combination of education and experience.

 
Full-Time/Part-Time Full-Time  
Compensation  
Locations  
Position Customer Support Representative  
Exempt/Non-Exempt Non-Exempt  
Location Corporate  
About the Organization Established in 1993, Benefit & Risk Management Services, Inc. (BRMS) is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.

One of the first to introduce employee benefit administration technology solutions, our services are powered by our exclusive Virtual Benefits Administration System (Vbas®) - a proprietary database and administration system that allows employers to save time and money by automating management of the benefit supply chain and empowering employees to self-service their benefits.


Family Care and Medical Leave (CFRA Leave)
& Pregnancy Disability Leave


Family and Medical Leave Act  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://BRMS.appone.com



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