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Claims Resolution Support Specialist  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

TruBridge, a national healthcare software and services provider, is seeking qualified individuals to support the TruBridge RCM Claims Submission & Scrubbing software. Responsibilities include troubleshooting, project management, and ongoing customer support regarding claim submission. Relocation for this position is not required.


  • Assists customers with ongoing support and troubleshooting for the Remittance Management and Electronic Remittance Advice (ERA) Retrieval modules.
  • Keeps customers and support situations updated with the current status.
  • Gathers all pertinent information from customers.
  • Works directly with customers to resolve support situations.


  • Bachelor's degree or equivalent in Accounting, Finance or related field is required.
  • Minimum of 3-5 years of related work experience, preferably in the health care industry.
  • Excellent communication (written and oral) and interpersonal skills.
  • Must be detail oriented and able to work issues to resolution.
  • Must be able to work independently and as a team member in a fast-paced environment while managing multiple priorities.
  • Strong Microsoft Office Skills
  • Ability to collect and analyze data, define problems, troubleshoot solutions
  • Understanding of healthcare billing, finance and accounting principals

Why Should You Join Our Team?

  • Earn Paid Time Off and Company Paid Holidays
  • Medical, Dental and Vision Insurance
  • Company Paid Life and AD&D Insurance
  • Company Paid Long-Term Disability Insurance
  • Voluntary Short-Term Disability, Accident insurance, ID Theft Insurance
  • Flexible Spending or Healthcare Savings Accounts
  • Educational Opportunities
Position Requirements

Desired skills and experience include:

  • Two or more years’ experience in healthcare revenue cycle management
  • Two or more years’ experience in healthcare information technology
  • Familiarity with one or more HIS systems such as Thrive, Centriq, Meditech, EPIC, Cerner, etc.
  • Experience with HIPAA X12 Transactions
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities simultaneously

Educational Requirements:

  • Bachelor's degree in business administration, computer science, economics, finance, accounting, or related field or equivalent technical degree is desired
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This position is currently accepting applications.

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