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Housekeeping Services Supervisor 

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About the Organization Find a career, not just a job at Masonic Homes Kentucky. Our team includes more than 600 professionals in fields such as nursing, hospitality, childcare and more. We would love to have you part of our team - passionate people, inspiring lives.

We earned the Great Place to Work certification based on extensive ratings provided by our employees in anonymous surveys. A summary of these ratings can be found at  
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The Housekeeping Services Supervisor supervises housekeeping staff and performs housekeeping duties throughout the Community in accordance with established guidelines as required in Community policies and procedures.

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties amy be required and assigned.

  • Establishes weekly housekeeping schedule for housekeeping services.
  • Establishes planned maintenance schedule specific for housekeeping, as described in the Resident Information Guide.
  • Meets with new residents to discuss housekeeping preferences and available services.
  • Able to step in where needed such as cleaning apartments, common areas, etc.
  • Orders and keeps record of all janitorial and bathroom supplies not to exceed budgetary guidelines.
  • May assist with preparation of operating budget for department and equipment.
  • Maintains all housekeeping and cleaning equipment and materials needed to perform work in a clean and orderly condition.
  • Reports observations regarding structural and equipment wear, defects and malfunctioning equipment and any needed repairs to the Executive Director and Maintenance Technician.
  • Maintains up-to-date records on housekeeping activities.
  • Inspects and makes ready all apartments and patio homes prior to occupancy by residents; works closely with Maintenance Technician to ensure complete move-in preparation.
  • Responds promptly, courteously and appropriately to resident requests for services.
  • Acts promptly to coordinate pest services with outside vendor and Resident.
  • Assists with hiring and orientation of new housekeeping staff members.
  • Ensures staff is trained on the safe handling of cleaning chemicals in accordance with department guidelines and assures compliance with local, state, federal safety standards MSDS, OSHA, EDA 7, and other applicable rules and regulations.
  • Other duties as assigned by Supervisor.


  • Supervises housekeepers to ensure cleaning duties are performed as assigned and to expectations in assigned areas, including apartments and patio homes, common areas, public restrooms, lounges and offices.
  • Supervises housekeeping staff, coordinates staffing schedules to ensure the proper cleaning of offices, common areas, and apartment and patio homes.
  • Provide in-service resources for other departments to ensure appropriate use of cleaning equipment and supplies.
  • Conducts regular inspections of all common areas and resident homes.
  • Provides performance feedback timey and addresses performance issues timely and appropriately.
  • Perform employee evaluations in a timely manner.
  • Demonstrates an interest in working with a senior population.
  • Demonstrates a warm, outgoing personality.
  • Interacts with guests, residents and staff in a courteous and friendly manner.
Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to read, write and speak English.
  • Minimum of one year experience in commercial cleaning operations, preferably in a similar role.
  • Demonstrates ability to supervise and direct staff.
  • High school education or equivalent.
  • Demonstrates responsibility, patience and compassion.
  • Able to handle confidential resident information.
  • Able to communicate effectively in writing and speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employee of organization.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use the Internet, Microsoft Windows and special software to design calendars and signs.
  • Ability to operate a car/truck and maintain a valid driver’s license. Ability to operate general office equipment.
  • Works indoors and outdoors in different climate settings in a climate controlled setting.
  • Possible exposure to unpleasant odors.
  • Possible exposure to chemicals as identified in the MSDS Manual.
  • Must be able to lift up to 50 pounds less than 1/3 of the time; up to 25 pounds 2/3 of the time.
  • This position may be required to work overtime, different shifts or hours outside the normally defined workday or workweek.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The following shows the amount of time you will be spending on the job performing certain activities:

Standing 2/3

Walking 2/3

Sitting 1/3

Using hands to finger, handle or feel 2/3

Reaching with hands and arms 2/3

Climbing or balancing 1/3

Stooping, kneeling, crouching or crawling 1/3

Talking or hearing 2/3

Tasting or smelling 2/3

Vision requirements include:

  • Close vision (clear vision at 20 inches or less)
  • Distance vision (clear vision at 20 feet or more)
  • Peripheral vision (ability to observe an area that can be seen up and down to the left and right while eyes are fixed on a given point
  • Depth perception (three-dimensional vision, ability to judge distance and spatial relationships)
  • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Category Environmental Services  
Location Sam Swope Care Center at Masonic Home Louisville, KY  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Req Number ENV-21-00021  
Work Day(s) Monday,Tuesday,Wednesday,Thursday,Friday,Varies 

Start Time 8:30am 

End Time 5:00pm 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status,sexual orientation, gender identity or any other characteristic protected by law.  

This position is currently not accepting applications.

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