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Title

Customer Service Representative 

About the Organization White's Boots was born to serve the men who built the West. Beginning in the 1850's in the Shenandoah Valley, John White set himself a remarkable task: find the explorers and the visionaries, the tough as nails and the never quitters, and build them a boot as tough as they were.



John's search for such men led him and his son Otto to the logging camps and mining towns of the Pacific Northwest, where the days were long and the conditions could chew up a boot in weeks flat. There, the Whites set to work producing something unique: a boot so rugged you couldn't wear it out, and so comfortable you'd want to sleep in it. Before long, few tradesmen bought a boot without visiting Otto White, and once they added their names to his book, they never went anywhere else.



Since Otto's passing in 1972, the White's family has been loyal to his vision - it was never about the boot for Otto: it was about the foot, and the man on top of it. Every pioneer needs a strong foundation, sure footing no matter the road. Our honor and pleasure is to provide it.



The White's Legacy is more than a boot: it is the heavy tread of the determined men we have served, and will continue to serve wherever we find them.

 
Description

Benefits & Perks

  • Medical, dental, vision coverage
  • Life insurance (no cost to you & your immediate family)
  • Employee Assistance Program
  • LegalEase benefits (attorney services)
  • Paid vacations, holidays, and sick days
  • Employee Referral program
  • New Hire Bonus incentive
  • Employee of The Month recognition
  • Employee appreciation days
  • Competitive wages with growth
  • Full-time, stable hours, opening and closing shifts with two consecutive days off

 

Have you checked off all your job search requirements yet? We hope so! White’s Boots offers all the above perks and more! Come join the White’s Boots legacy - apply with us.

Want to make a difference? Your responsibilities:

  • Interact with customers and provide exceptional customer service via telephone and in-person.
  • Help customers feel at ease and answer questions regarding footwear and store products.
  • Operate a POS system and be familiar with general functions and state tax information.
  • Handle incoming calls with proper phone etiquette and assisting customers with questions.
  • Routing calls to the appropriate department.
  • Assisting customers with foot measurements. Will require close contact with customers.
  • Ability to use a tape measure and provide accurate size recommendations.
  • Must become an expert in White’s Boots product line.


Qualifications

  • High school diploma or GED.
  • Excellent written and verbal communication skills.
  • Understanding of general WA state tax guidelines.
  • Proficient use of a computer.
  • Experience operating a POS (point of sales) system.
  • Former retail experience (2-4 years minimum) required.
  • Comfortable taking incoming phone calls and making outbound calls.
 
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Starting Pay $15.00 hourly  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://WhitesBootsInc.appone.com



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