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Title

Unit Clerk  

About the Organization We don't train our people to be nice… We simply hire nice people

We are looking for the brightest and the best to join our team!

Are you under challenged in your current position? Are you looking for a career in a high paced complex clinical environment?

Three major benefits offered by Cure 4 The Kids Foundation

40-hour work week, no nights or weekends

One of the most competitive compensation and comprehensive benefit packages in the field of healthcare

A state-of-the-art clinical and administrative environment located at 215 and Town Center, Summerlin on the Roseman University Campus

Cure 4 The Kids Foundation was voted #4 on the list of the 50 Best Non-Profits to Work For in the U.S.

Can you flourish in a center of excellence with a team that embodies the following Accountability Creed?

Please review the Accountability Creed on the Cure 4 The Kids Foundation Careers page www.cure4thekids.org

Important/Critical to the interview process to be considered for our team:

The following Accountability Creed is a crucial part of our culture and interview process. We consider our initial interactions as a mutual interview. Are you right for us and are we right for you. Be prepared to speak about how you feel about being part of a culture that embodies this creed. If in the initial phone interview, when you are asked to share your thoughts about the Accountability Creed, if you are unclear or do not recall reading it, you will not proceed in the interview process.  
Description

WHAT IT TAKES TO BE PART OF OUR TEAM
Are you an exceptional Unit Clerk who absolutely thrives on being part of an accountable team? Can you dedicate yourself to being part of a team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other. The primary goal is to bring the best patient care and experience for our area's children.

SUMMARY:
Assists the clinical team and healthcare providers with coordinating the various activities on the clinical floor to ensure patient (parent) and provider satisfaction. Assists with preparing charts, ensures the needs of the patient are being met in a timely and efficient manner, prepares letters, scans orders and coordinates various healthcare services. The Unit Clerk is the clinical team's liaison to outside agencies such as Make-A-Wish, NCCF and Candlelighters. This is a full-time 40 hours a week position that reports directly to the Patient Experience Director.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for building effective working relationships with healthcare teams and community resources; the Unit Clerk requires excellent organizational skills, critical thinking skills and the ability to work in high stress situations.

a) Prepares and compiles patient records as directed by provider.
b) Ensures that infusion orders are complete as directed by provider; including any required anaphylaxis orders or other special needs based on the individual patient.
c) Answers telephone and intercom calls and provides information or relays messages to patients and medical staff as needed.
d) The Unit Clerk is responsible for any necessary forms for the patients (FMLA, school notes, letters, etc…), performing receptionist duties and communicating with other departments and areas within the facility.
e) Required to work directly with the providers to provide high quality customer services, such as rapid turnaround of letters, on the spot completion of school notes, and the dissemination of educational materials.
f) Ensures that the EHR has all required current demographic information, including preferred pharmacy, email addresses and other meaningful use targets.
g) Participates in the monthly staff meetings, in-services and other committee assignments as needed to improve the patients/parents experience at our facility.
h) May be required to call and confirm appointments, relay messages from nurse's or providers to patients/parents, and give lab results as advised by provider.
i) May be required to gather hospital billing information and complete internal billing slips.
j) Responsible for coordinating various healthcare services.
k) Coordinates with specialty pharmacy to fill specialty medications that are ordered by the provider.
l) Take meeting minutes for various committee meetings.
m) May need to arrange providers schedule for meetings and update their calendars.

 
Position Requirements

QUALIFICATIONS: High School diploma or GED required. Health Care industry experience required. Medical terminology is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and / or ability required. Reasonable accommodations' may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE: Experience in a managed care environment preferred. Thorough knowledge of customer service, utilization review and how to set up home care, hospice or specialty infusions. Physician office experience is recommended.

KNOWELDGE, SKILLS, AND ABILITIES: Find creative solutions to patient barriers. Some patients utilize commonly used services, but others have unique needs that require initiative and creative thinking to locate the appropriate resource.

Unit Clerks need the following characteristics:

  • good organizational and time management skills
  • excellent oral and written communication skills in English including fluency in medical terminology (Spanish speaking is a plus)
  • good at multi-tasking
  • the ability to work efficiently despite frequent interruptions
  • the ability to pay close attention to detail and maintain a high level of accuracy
  • emotional maturity and the ability to handle stress
  • the ability to maintain patient confidentiality
  • good interpersonal skills especially the ability to effectively manage difficult behaviors sometimes exhibited by people in distress
  • the ability to work with minimal supervision as well as in a team environment.

They should enjoy working with people, operating computer and related equipment, and compiling information.

PHYSICAL and SESNORY REQUIREMENTS (with or without the Aid of Mechanical Devices): Position requires sedentary work, occasionally lifting up to 10 pounds. Carrying small objects short distances. Ability to sit for 6-7 hours daily at a computer terminal.

LANGUAGE SKILLS: Bilingual (English/Spanish) preferred, but not required.

 
Full-Time/Part-Time Full-Time  
Position Unit Clerk  
Exempt/Non-Exempt Non-Exempt  
Location Las Vegas  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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