Share Email Opening Title Administrative Assistant - CCE  Description Job Summary: The Administrative Assistant for Customer Service in State Agency Services performs day-to-day administrative tasks and provides support in accordance with the National Board for Certified Counselors (NBCC) and the Center for Credentialing & Education (CCE) policies, processes, and procedures. Duties/Responsibilities: Answers telephone calls and provides customer service to stakeholders, internally and externally. Performs day-to-day administrative tasks relative to the processing and uploading of state licensure exam score reports according to the Score Verification Requests submitted to CCE by the candidates. Provides customer service and maintains thorough knowledge of procedures and processes. Responds to internal Customer Service inquiries via Teams chat as efficiently as possible. Responds to emails and voicemails from external and internal clients within a 48–72 hour time frame. Performs other duties as assigned.   Supervisory Responsibilities (if applicable): None.   Full-Time/Part-Time Full-Time   Shift Days   Exempt/Non-Exempt Non-Exempt   Open Date 4/15/2021   Location National Board for Certified Counselors   EOE Statement NBCC and Affiliates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   This position is currently not accepting applications. To search for an open position, please go to http://NationalBoardForCertifiedCounselorsInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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