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Title

Care Coordinator. 

About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: https://www.catholiccharitiestrenton.org/careers/frequently-asked-questions/  
Req Number DIR-21-00045  
Location BHS - Clinton Avenue (Trenton, NJ)  
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Category Direct Care - Professionals / Paraprofessionals  
Description

JOB SUMMARY: Coordinate services for consumers who are shared throughout programs in order to ensure a holistic, whole-person approach to treatment is taken. This position is supported by the Community Behavioral Healthcare Clinic (CCBHC) demonstration project. CCBHC is defined as a no walls, person-centered system of care that facilitates access to and coordinates of the full array of, behavioral healthcare, long-term community-based services and supports and primary and acute physical health services. This position is designed to provide the program with the administrative support required to ensure the site’s efficient operation.

DUTIES AND RESPONSIBILITIES:

Service/Access Coordination

  • Identify and engage CCBHC clients who are seen at Catholic Charities Diocese of Trenton (CCDOT) and provide navigation services through the continuum of care.
  • Assist new CCBHC clients who are current CCDOT clients in completing paperwork and releases of information needed.
  • Be the system navigator and point of contact for shared CCBHC/CCDOT clients and families, with clients and families having direct access for asking questions and raising concerns.
  • Assist clients with understanding the relevant details of the visit, as requested by either the client or the treatment team.
  • Schedule appointments, as requested by the treatment team and explain purpose of appointments in clear and simple language.
  • Participate as a member of a multi-disciplinary team including both medical and psychiatric members towards the development of treatment plans and implementation of services.
  • Coordinate within multi-team and community services as needed to ensure that preventative and health promotion needs are addressed as part of the holistic, whole-person, culturally-sensitive integrated care.

Teaching & Client Education

  • Provide as-needed education to clients during medical appointments in order to assist in the understanding of disease knowledge, medication compliance, specialty services recommended by primary care provider and/or any other medical needs the patient may require assistance in understanding.
  • Assist consumers and their families in problem solving potential issues related to the health care system, financial, or social barriers (e.g. request interpreters as appropriate, transportation services, or prescription assistance).
  • Assist consumers in securing medical assistance where needed through initiating the presumptive eligibility process.
  • Facilitate psycho-educational groups as assigned by Program Supervisors.

Advocacy

  • Negotiate on behalf of the client, as needed, with the treatment team, and patients themselves by creating reasonable goals, clarifying the issues to be negotiated, following through with the agreement reached, while remaining flexible and consider culturally-sensitive and holistic alternatives.

Record-Keeping

  • Complete consumer demographic and financial fields in NJSAMS.
  • Obtain assessment authorizations where required from IME.
  • Register consumer in Electronic Health Records (HER) system.
  • Track authorization information and coordinate processing with billing department.
  • Process and assist with statistical reporting as assigned by Program Supervisors and Director.
  • Maintain caseload and complete notes for all care coordination services.
  • Ensure that billing units are entered and subunits accurately reflect services provided.
  • Monitor data aggregation to ensure all measures data is being recorded.
  • Monitor number of units and frequency of services based on level of need.
  • Provide weekly data to Program Supervisors and follow-up with programs on no-shows, client engagement issues, and increased use or need for services.
  • Complete required interagency and other necessary paperwork.
  • Monitor confidentiality in accordance with CCDOT policy and legal requirements.
  • Follow required office procedures in a cooperative manner.

Perform other duties as assigned.

 
Position Requirements

QUALIFICATIONS:

  • High School Diploma or equivalent plus a minimum 5 years’ experience in mental health;  addiction experience preferred; OR
  • Some college and 3 years mental health; addiction experience preferred; OR
  • Bachelor’s Degree in Human Service field.
  • Valid Driver’s License.
  • Bilingual in Spanish preferred.

~cb

 
Exempt/Non-Exempt Exempt  
Weekly Work Hours 40 hours  
Proposed Salary $40,000  
Schedule 8am-4pm 


This position is currently not accepting applications.

To search for an open position, please go to http://testCatholicCharities.appone.com



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