Our Central Support Agent will serve our customer base by efficiently routing all incoming and outgoing phone calls to effectively address each callers request and/or concerns. The Central Support Agent must be adept at determining requirements, resolving problems, fulfilling requests, and maintaining the database. Previous ADT Security Industry experience strongly preferred.
•Delivers specified metrics for service volume and timeliness
•Utilizes exceptional time management skills to accomplish assigned task
•Provide high level of customer service; both on the phone and in person
•Maintains professionalism in dealing with customers and co-workers at all times
•Must have excellent typing and computer skills including, but not limited to, Microsoft Office Suite including Outlook and Excel
$13.00 per hour
This position is currently accepting applications.