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Title

Program Manager 

About the Organization Faith Comes By Hearing is an Audio Bible ministry based in Albuquerque, New Mexico. Our vision is to get God's Word to every person, and we do this by recording Audio Bibles in every language and freely sharing them using the latest technology. We currently offer recordings in more than 1000 languages spoken by nearly 6 billion people around the world. We are looking for talented and skilled candidates to join us as we fulfill the Great Commission.

The purposes for which Faith Comes By Hearing is organized are wholly religious and include the following: To proclaim Jesus Christ as Lord in all that we do. The Corporation's Statement of Faith is as follows: Trusting in Jesus Christ as our Savior, we believe in: 1. The Bible as the inspired Word of God; 2. The Deity of our Lord Jesus Christ, God's Son; 3. The vicarious death of Jesus Christ for our sins, His bodily resurrection, and His personal return; 4. The presence and power of the Holy Spirit in the work of regeneration.
 
Position Program Manager  
Category Technology Development  
Description

Faith Comes By Hearing has a full-time position available for a Program Manager to manage the day-to-day operations of the ministry's analytics services - data analysis, dashboards and other reporting services. Manage the development of apps - Bible.is, File sharing app, and the API - software platform- Digital Bible Platform/Bible Brain and the team of technical and customer service staff associated with these products and programs.

Responsibilities include:

  • Manage the development and operations of scripture engagement analytics, ensuring that they are accurate and fulfill the needs of the ministry. Work with other technologists and analytic firms, to ensure quality design of analytical reports and dashboards as needed.
  • Manage the internal development of two to three apps, platforms and other digital repositories of audio and video recordings.
  • Manage product development outsourced to external technical consultants and temporary contractors as needed.
  • Manage help desk / support team as they respond to app and API user inquiries.
  • Provide monthly, quarterly, etc. reports for budgeted expenses and other costs associated with projects managed.
  • Directly manage the day-to-day activities and needs of 3 to 5 staff members.
  • Communicate with excellence to everyone about product status, condition and challenges internally and externally as needed.
  • Pray for and mentor your staff.
  • Lead and participate in ministry meetings as required.
 
Position Requirements

Qualifications include:

  • Software development experience using Agile framework
  • Experience overseeing multi-function project teams with outsourced technical teams/members
  • Effective interpersonal skills including mentoring, coaching, collaborating, and team building
  • Ability to communicate with highly technical staff and non-technical staff
  • BS/BA degree or equivalent related to data analysis, software development or computer science, but with recent experience emphasizing management.

Preferred:

  • Five years of Data analysis experience with strong knowledge of analytic method, design and dashboards/reporting.
  • Familiarity with help desk tools such as Freshdesk and Agile tools such as Jira.
 
Location Faith Comes By Hearing  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Number of Openings 1  
Req Number TEC-21-00001  
Open Date 3/25/2021  

This position is currently accepting applications.

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