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Title

Solutions Architect  

Number of Openings 1  
Description

Solutions Architect

About PFL

PFL was born from a chat between two friends fly-fishing on the Yellowstone River. What began as a local print shop based in Livingston, Montana has transformed into the category leader in Tactile Marketing Automation. At PFL, we have transformed the way that businesses interact with their customers and prospects to create meaningful connections across crowded marketing and sales channels. Our customers range in their size and sophistication from early-stage scale ups all the way to Fortune 100 global brands.

We believe in agility, quickly adapting to the ever-changing needs of our customers, and never compromise on delivering high quality solutions. We also believe that our employees deserve the ability to chart their own path at PFL, and we encourage on-the-job learning and continuous improvement.

About the role:

The goal of the Solutions Architecture and Professional Services team is to ensure that our customers successfully adopt PFL technology within their organization and achieve the results and value they want in partnership with our customer facing teams. The role of the Solutions Architect is to bridge the gap between PFL core technology capabilities and customer needs by ideating, building and deploying custom solutions. Solutions Architects will be responsible for delivering solutions to meet customers' needs in high demand areas using both open source and proprietary PFL software. Solutions Architects are required to configure customer Marketing Automation, CRM (Customer Relationship Management), and Sales Enablement platforms as well as construct custom APIs, cloud microservices, and advanced analytics solutions.

The ideal candidate will be able to demonstrate expertise in PFL technologies and provide leadership to our customer facing teams while ensuring successful problem resolution.

Your Responsibilities:

  • You will be the expert on PFL solutions during the sales cycle and conduct customized product demonstrations for our customers and prospects.
  • Facilitate attribution discussions with customers and develop/maintain reporting and analytics projects using BI and visualization tools.
  • Continuously improve data architecture by analyzing issues, discovering root causes, and providing sustainable high-quality solutions.
  • Advise customers on the use of their Marketing Automation, CRM, and Sales Enablement platforms to drive adoption of PFL technology and ensure program goals are met.
  • Educate customers on the value proposition of PFL, foster relationships with key decision makers within customer accounts and create PFL advocates.
  • Develop and implement custom solutions using serverless microservices constructed within Microsoft Azure to automate marketing and sales operations processes and cross-platform data integration.
  • Manage, update, and troubleshoot custom web pages and web applications using HTML, CSS, JS, and other programming languages/frameworks.

Requirements:

A candidate will have most or all these essential skills or abilities:

  • Bachelor's degree in Computer Science, Marketing, or other relevant fields with exceptional lab/project experience OR 1-3 years of relevant industry experience.
  • Experience in customer facing roles, managing client expectations, and performing on-the-spot troubleshooting/problem solving.
  • Experience with B2B marketing and sales strategy, KPIs (key performance indicators), and some exposure to the concepts that underly industry standard tools/technologies (Marketing Automation, Sales Enablement, and Customer Relationship Management Software).
  • Comfortable prioritizing work in a fast-paced environment, and willing/motivated to pick up new tools and technologies.

Desirable Skills & Abilities:

  • Experience with programming custom solutions using SQL, C#, NodeJS, React, or other programming languages.
  • Experience with Marketo, Salesforce CRM, MS Dynamics, Oracle Eloqua, Salesforce Marketing Cloud or other Marketing Automation and CRM platforms.
  • The ability to develop custom data visualizations that provide meaningful insight into customer KPIs using Microsoft Power BI or Tableau.
  • Prior sales demo experience, capability to build custom demonstrations that illustrate the value of PFL according to customer specific needs.
  • Comfortable working across the full spectrum of solution development from business requirements gathering through delivery and maintenance of custom solutions.
  • Motivated to continuously learn and improve technical capability through on the job training or company provided e-learning solutions.
  • Experience with UI/UX development and wireframing.
  • Experience with Microsoft Azure cloud offerings including Azure Logic Apps, Azure Functions Apps, static web hosting within Azure Blob Storage, and Azure Data Factories.
  • Must be a highly dependable self-starter who brings a positive attitude to every customer facing interaction with good organization and time management skills.

The rest of the stuff: Compensation based on experience. Full-time position with complete benefit package including health, 401K, disability, vacation, etc.

Click Apply Now below.

PFL is committed to fostering a workplace that embraces and honors all people.

Please note: PFL requires all applicants to be eligible to work within the US and generally will not sponsor visas unless otherwise noted on the position description.

 
Category Information Technology  
Full-Time/Part-Time Full-Time  
EOE Statement PFL is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, national origin, ancestry, sex, pregnancy (including childbirth, lactation, and related medical conditions), gender identity, sexual orientation, age, religion, creed, physical or mental disability, marital status, military and veteran status, political affiliation, genetic information, or any other factor protected by law. PFL complies with the law regarding reasonable accommodation for handicapped and disabled employees. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discriminations.  

This position is currently accepting applications.

Apply Now



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