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Project Manager 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.

As a Project Manager on our Professional Services team you will be responsible for driving the implementation work for about 25+ clients at any given time. You will collaborate with both external clients and our internal teams to create project plans, set timelines and drive the implementation work. Centered around our cultural norms, you will deliver an unsurpassed client experience while ensuring the success of our clients’ implementations. As a Project Manager you have the ability and drive to help clients achieve a return on investment quickly while cultivating and maintaining a positive client onboarding experience. You will collaborate with subject matter experts across Professional Services who will be configuring our software and training our clients on our products. You will be the client’s main point of contact and act as a liaison between all team members working with a client.  You will be ultimately responsible for ensuring the client has a successful implementation.

Cultural Norms:

What are the general responsibilities of the position?

  • While managing your client projects, you will work collaboratively with the client and internal partners to ensure the implementation is a success.
  • Keeps the client and partners accountable to deliverables and key milestones to drive the project to completion
  • Work with clients after the sales process to understand their unique business needs through our extensive Discovery process
  • Create a thorough project plan and timeline to help the client and internal partners know expectations and due dates
  • Track and document the client’s progression through implementation and ensure all stakeholders have the information they need
  • Act as the client’s main resource providing ongoing check-in meetings and finding answers to any questions the client may have
  • Lead the client and prepare them for the positive change that implementing Ascentis products will bring to their organization
  • Collaborate with all internal partners including other Professional Services team members as well as Account Managers, finance, support, product and others
  • Participate in continued process improvement while working in a highly collaborative and team focused environment
  • May occasionally be asked to coach, train, or mentor newer Project Managers
Position Requirements

What are we looking for in a candidate?

  • Bachelor’s or Associates Degree
  • Prior experience formally managing projects as a project manager or similarly titled role, external client facing projects preferred
  • Persuasive communicator that can gain buy-in from various individuals
  • Demonstrated ability to effectively communicate with different levels of stake holders at our clients from the payroll specialist to the CEO
  • Ability to effectively work with clients of varying size and complexity
  • Experience prioritizing issues and maintaining multiple detailed projects simultaneously
  • Proven experience driving projects by maintaining internal and external accountabilities toward action items and milestones
  • Strong comfort level with managing unknown variables or issues within a project, and the ability to adjust standard processes as needed
  • Technical aptitude and ability to clearly communicate known issues
  • Thrive in a fast-paced team environment where you are a self-starter
  • Logical, analytical and detail oriented
  • Highly organized with exceptional follow through
  • Excellent verbal and written communication skills, including strong presentation skills
Location Minneapolis  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!

We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!

Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!


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