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Title

Catering Operations Manager 

Position Catering Operations Manager  
Location Edgewood Tahoe  
About the Organization Just steps from majestic Lake Tahoe, Edgewood Tahoe offers an award-winning experience with a LEED silver certified mountain lodge, tranquil spa, and award-winning 18-hole championship golf course-along with a wide array of dining, shopping, and outdoor activity options-Edgewood Tahoe is the premier all-encompassing lakeside resort experience in the Sierra Nevada. We are currently seeking individuals excited to explore the endless opportunities within our Edgewood Family.  
Description

Position Summary:

As the Banquet Operations Manager at Edgewood Tahoe, you are responsible for the management of all aspects of the Catering Department functions, including the successful set-up, execution and service of all events, and in accordance with Edgewood Tahoe standards. Reporting to the Director of Catering and Conference Services, the Catering Operations Manager will oversee the day-to-day operation, planning and long-term outlook of all event activities held on property, as well as directs, implements and maintains a service and management philosophy which serves as a guide to respective staff to ensure 100% guest satisfaction. This position will exhibit excellence in cultivating the Edgewood Vision by executing both team member and guest engagement standards. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.

Essential Functions:

  • Provide leadership and support for the catering and set-up/conference services team
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Maintain complete knowledge of correct maintenance and use of equipment
  • Resolve guest complaints and ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Maintain complete knowledge of service requirements for each scheduled function
  • Maintain complete knowledge of strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
  • Establish par levels for supplies and equipment Complete requisitions to replenish shortages or additional items needed for the anticipated business
  • Requisition linens required for business
  • Retrieve and organize Banquet Event Orders (BEO's) according to departmental standards Make note of changes as received from catering and post function sheets
  • Conduct pre-event meeting with servers and porters and review all information pertinent to set-up and service of group
  • Write department schedule and review and submit daily/weekly payroll and tip distribution records correctly
  • Other duties as assigned. Responsibilities and activities may change at any time with or without notice.
 
Position Requirements

Qualifications / Special Skills:

  • Minimum six years of experience in Food and Beverage Management position, three years managing in a banquet and catering department
  • Postsecondary Degree in Hospitality or Food and Beverage Management or related discipline an asset
  • Ability to prepare, organize, and report data on and generated by computer and sales system
  • Worked in a four or five star resort or hotel. Must have strong working knowledge of hotel operations & various departments; experience in the luxury hotel setting strongly preferred
  • Computer literate in Microsoft Window applications required. Working knowledge with micros and delphi a plus
  • Reading, writing and oral proficiency in the English language is required. Must have excellent communication skills
  • Excellent communication and organizational skills
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively as part of a team
  • Must be able to walk/stand for extended periods of time; must be able to lift up to 40 lbs occasionally
  • Available to work varied shifts when needed, including weekends, holidays, and nights

What Makes a Successful Edgewood Tahoe Team Member (Core Competencies):

    • Ethics, Integrity and Trust
    • Communication
    • Guest Focus
    • Position Knowledge
    • Professionalism/attitude Teamwork
 
Shift Various Shifts  
Exempt/Non-Exempt Exempt  
Full-Time/Part-Time Full-Time  
Category Food & Beverage  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Email None Specified 

Email None Specified 

Workers Compensation None Specified 

SuperVFlg None Specified 

EEO-4 Job Category None Specified 

supervisorUID None Specified 

This position is currently accepting applications.

Apply Now



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