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Title

Product Manager 
Position Product Manager  
Full-Time/Part-Time Full-Time  
Location US - Headquarters Based in Austin Texas  
Description

L7 Informatics (L7) is seeking a dynamic Product Manager to join and their growing Customer Solutions team as they roll out the revolutionary Enterprise Science Platform (ESP) to an expanding market.

Responsibilities:

  • Develop strategy and roadmap for products that are both highly technical and elegantly supportive of complex user workflows;
  • Work with Engineering to plan, prioritize, and execute on launching new features rapidly;
  • Work closely with our customers to understand how they are using our product, their needs, and pain points;
  • Partner with our Customer Operations organization to enable complex rollouts at our customers;
  • Assist in development of proposal with Customer Solutions and Sales and Marketing that resonate in a rapidly evolving market;[RZ1]
  • Review implementation-specific configurations and customizations to identify enhancements to the core product to better support customers;
  • Consult with customers to ensure best practice translation of their workflows;
  • Coordinate with engineering to troubleshoot escalated customer issues;
  • Author customer success case studies;
  • Support sales and marketing in demonstrating software capabilities to potential customers (while answering technical questions, etc.);
  • Contribute to L7's standard/core content library and SDK;
  • Contribute to L7's customer implementation DevOps improvements and maintenance;
  • Translate customer needs into new core product software requirements.

 
Position Requirements

Requirements:

  • Bachelor’s degree relevant field, such as computational biology, bioinformatics, molecular genetics, etc.;
  • Demonstrated success in product management role within a life sciences software company with related experience on workflow, analytics, or other technically complex enterprise products;
  • Possess an intense desire to understand, question, and improve the experiences for users of software products;
  • Strong problem solver that can gather, prioritize, and drive execution on customer and business requirements, turning them into successful product strategies;
  • Comfortable in a customer-facing role, including interfacing directly with highly technical stakeholders within customer organizations;
  • Data-influenced, and can identify new opportunities and provide sound reasoning for strategy decisions from that data;
  • Excellent at listening to others and articulating ideas in written and oral form;
  • Possess influential leadership and interpersonal skills that enable you to build strong relationships with customers, direct reports, company peers, and executives;
  • Background in both computational and wet-lab sciences;
  • Previous experience with distributed version control tools;
  • Comfortable working from the Linux command line, especially BASH;
  • Excellent written and verbal communication skills.
 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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