As part of the Senior Leadership Team, the Program Director, Primary Health Care manages, supervises, and coordinates the development, implementation, monitoring, and evaluation of clinical health services and programs in order to ensure the most effective use of resources, and to ensure that the needs of the clients are being met appropriately. The Director collaborates with Carlington staff to ensure that the Centre is administered effectively within the policy and planning direction established by the Board of Directors.
The Director contributes to the overall milieu of Carlington Community Health Centre, stressing innovative programming, collegial support and cooperation, and responsiveness to the needs of the community. The Director also acts as an administrative and team link between Carlington and relevant collaborative staff.
Carlington opened a new primary care clinic in October 2020. At that time, the pandemic had forced the reduction of on-site services, where 85% of appointments are done virtually. Given these changes, the Director will initially be heavily involved in the daily operations of the clinic to complete the transition to the new space by providing leadership in streamlining workflows and assessing the most effective and efficient service delivery balance between in-person and virtual care. As such, they must have the ability to provide forward-thinking and innovative solutions, as health care and service delivery models continue to emerge and evolve.
Program Director Activities
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