Share Email Opening Title Loyalty Manager  About the Organization SafeStreets is ADT's Top Authorized Provider in the US. Throughout our longstanding partnership with ADT, the largest security provider in the industry, SafeStreets has installed over a million security systems nationwide. And we're not done yet! Our longevity and success are attributed to attracting and hiring quality talent and helping them develop a long-term career with the organization. We stand apart from the rest and exceed the norm because we cultivate meaningful relationships with our clients and employees. We are dedicated to training our team members and developing their full potential for a successful career. If you are self- motivated, have an entrepreneurial personality, are looking for a rewarding career with a stable and growing company, apply today to become a member of the SafeStreets Family!   Description $15 an hour + commissions Extra compensation for Spanish speakers General Description:  The Customer Experience Supervisor plays an essential role as the liaison between the company and its subscribers. The individual in this position must possess a great deal of tact and empathy as well as excellent understanding and enthusiasm for the goals and directives of SafeStreets. This position requires excellent people skills and a dedication to providing excellent service. Essential Functions:  Handles telephone calls from customers to address questions that may include billing, contracts, service, and scheduling. Ensures customer inquiries are resolved in a timely and accurate manner while adhering to Safe Street’s established procedures and controls. Addresses complaints concerning customer billing, services rendered, equipment and contracts. Takes escalated situations and address complaints Responsible for the occasional solicitation of equipment recommendation and upgrades to customers. All other duties as assigned. Qualifications:   Excellent communication skills both verbal and written Demonstrated multi-tasking and problem-solving skills. Must have a positive “can do” attitude and contribute to a positive work environment. A minimum two years of Customer Service-related experience.     Additional Requirements: Strong analytical ability required to effectively communicate with all levels of employees, management, and customers Attention to detail Must have a positive “can do” attitude and contribute to a positive work environment. High School Diploma A minimum of one to two years of Customer Service-related experience   Position Requirements   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Location ID - Rexburg   Category Logistics   Full-Time/Part-Time -unspecified-   Shift -not applicable-   About The Organization   Hiring Manager Trista Sponenburgh   Position Logistics Agent   Close Date   Number of Openings 1   Hiring Manager(s) Trista Sponenburgh   Open Date 3/15/2021   EmpID None Specified  supervisorUID None Specified  This position is currently not accepting applications. To search for an open position, please go to http://SafeStreetsUSA.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Executive VP in Rexburg, ID Posted on: 4/4/2023 [Apply Now] Executive Vice President in Rexburg, ID Posted on: 4/17/2023 [Apply Now] Regional Sales Manager in Rexburg, ID Posted on: 4/24/2023 [Apply Now] Customer Experience Agent in Rexburg, ID Posted on: 2/3/2023 [Apply Now] Housing Specialist in Rexburg, ID Posted on: 1/11/2023 [Apply Now] Follow us See who works here:

 

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