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Title

Operations and HR Assistant 

Category Administration  
Description

The Position:

The Operations and Human Resources Assistant performs a wide range of functions of a highly confidential nature, helping organize, coordinate, and carry out projects and processes for Operations and HR across all FSA offices in Santa Barbara County. This position also works with the Operations Supervisor and HR Supervisor to coordinate FSA’s COVID-19 policies, procedures, and internal communications.

The Operations and HR Assistant maintains positive employee relations and works to ensure employee satisfaction through education of Operations and HR policies and by fostering a positive work environment. The Operations and HR Assistant is highly organized, detail oriented, and also personable and approachable. This position reports to the Santa Barbra office location, and county-wide travel will occasionally be required.

 

Sample Job Duties and Responsibilities:

Human Resources:

  • Serve as FSA’s main point of contact for potential and/or actual COVID-19 cases with all staff and volunteers
  • Assist with administration of employee leaves and Workers’ Compensation claims, including leave tracking, paperwork maintenance, and any needed follow-up.
  • Maintain HR filing system and the facilitation of proper purging of files according to the records retention policy.
  • Assist in creation and development of HR related data reports for various FSA programs as needed.

Operations:

  • Provide primary back-up support to the front desk. Greet clients, public, and staff, and provide information and direction as needed.
  • Collaborate with Ops staff to keep IT inventory current.
  • Audit monthly phone invoices identifying applicable fund sources.
  • Provide office equipment troubleshooting and support.
  • Support Operations staff to achieve success working on major projects.

 

 
Position Requirements

Employment Standards:

  • B.A./B.S. degree preferred. Associate’s and/or work experience considered in lieu of Bachelor’s degree.
  • Must be highly skilled in writing, editing, proofreading, word processing, and database management.
  • Must demonstrate attention to detail and strong organizational skills.
  • Excellent analytical, computer, written, and verbal communication skills required.
  • A professional attitude, good judgement, and the ability to work as part of a team are required.
  • The proven ability to handle sensitive and confidential information is required.
  • Experience working with quantitative data preferred.
  • Bilingual (English/Spanish) preferred.
  • Valid California Driver License, vehicle insurance, and transportation required for county-wide travel.

 

Classification, Hours and Pay Rate:

  • This is a full-time position (40.0 hours/week), non-exempt, with benefits. (Benefits include: medical, dental, vision, life insurance, flexible spending accounts and 403(b) retirement plan. Vacation, holiday and sick leave also offered.)
  • Pay is dependent on experience.

 

Family Service Agency (FSA) has long been regarded as one of Santa Barbara County’s most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community. We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients’ homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.

 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Operations and HR Assistant  
Exempt/Non-Exempt Non-Exempt  
Req Number ADM-21-00001  
Location Santa Barbara (Administration)  
About the Organization Family Service Agency (FSA) has long been regarded as one of Santa Barbara County's most reliable and effective nonprofit human service organizations. Our mission is to strengthen and advocate for families and individuals of all ages and diversities, helping to create and preserve a healthy community.





We are committed to providing services where they are needed most: in the community. Eighty percent of our services are delivered on school campuses, at community centers and in clients' homes. Our programs, which serve more than 25,000 people annually, combine clinical expertise, bilingual and bicultural staff, and close collaboration with other agencies. At FSA, all services are provided free or on a sliding fee/donation scale and no one is denied assistance because of an inability to pay.







 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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