GENERAL SUMMARY (What is done and why)
The Salesforce/nCino Administrator is integral to the planning, development and ongoing deployment of the nCino bank operating system and Salesforce platform, as well as troubleshooting issues on behalf of all users. This role will be dedicated to developing, maintaining, and improving the processes, efficiency and user adoption of the platform. It will require travel throughout the bank’s footprint for training and integration. This role will work closely with various departments to ensure that the systems developed will reflect the bank’s policy and credit culture, approval authorities, and desired operational workflow to a high degree of accuracy, efficiency and fidelity.
ESSENTIAL FUNCTIONS (Majority of duties, but not meant to be all inclusive nor prevent other duties from being assigned as necessary)
KNOWLEDGE, SKILLS & ABILITIES (Minimum education, experience, technical and communication skill levels and licenses/certificates normally required to perform the duties of this position.)
WORKING CONDITIONS (Typical working conditions associated with this type of work and environmental hazards, if any, that may be encountered in performing the duties of this position.)
Internal – Work is normally performed in climate-controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.). No known environmental hazards are encountered in normal performance of job duties.
External –Work will often include driving to other bank branches for training and integration, with exposure to traffic, outside atmospheric conditions, heat/cold, or moisture.
PHYSICAL DEMANDS (The physical effort generally associated with this position)
Work involves standing and walking for brief periods of time, but most duties are performed from a seated position. There is potential for eyestrain from reading detailed printouts and computer screen. Deadlines, workloads during peak periods and pressure may cause increased stress levels. Work may include occasional pushing, pulling, or carrying objects weighing up to 20 pounds such as files, documents, and computer printouts. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboard at an advanced skill level.
WORKING RELATIONSHIPS/CONTACTS (Positions, other than supervisor and immediate co-workers, with which incumbent has frequent contact and the reason for contact.)
Internal – Any other bank employees, as necessary to fulfill job requirements.
External – Regular contact with Salesforce/nCino consultants and representatives
Supervision of Others – No direct supervision of others
This position is currently accepting applications.