Share Email Opening Apply Now Title Patient Services Specialist  About the Organization eMDs offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all. Additionally, eMDs offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization. Our History eMDs was founded in 1996 by David Winn, MD, a board-certified family practice physician with a very strong business background who understood the value of having an integrated practice management system which helped physicians focus on patients while optimizing practice financials. Dr. Winn was dissatisfied with offerings on the market, and set out to create his own. The eMDs clinic was first implemented in 1998. Using our own practice management system meant we fully understood what it takes to create the perfect EHR system and why the company built our reputation upon being a highly usable system. Many years later, we've retained the same values from our early days. We are dedicated to building the best integrated EHR and RCM systems and services. We focus on listening to our customers. And most importantly, we focus on making the practice of medicine enjoyable and fulfilling. Our Leadership Since our founding, we have been privileged to have been led by certified healthcare professionals and proven IT leaders.   Category Patient Services   Close Date   Description Summary of Job: A Patient Services Specialist's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances by providing excellent customer service. Essential Duties and Responsibilities: Answer incoming calls Payments Billing questions Return voicemail calls Maintain strict confidentiality within medical practice and HIPPA compliance Convey balances Work payer credits Run and process statements as per client Work return mail Maintain quality and productivity standards as outlined by the department and manager Other duties as assigned   Position Requirements Qualifications: Required Skills: High School Diploma/GED Some working knowledge of the medical environment Customer service experience Core Competencies: Must be detail oriented and organized High level of analytical and problem-solving skills Ability to work autonomously and as a team player Excellent communication (both written and verbal) and customer service skills General office skills and computer knowledge MS Excel Spreadsheet software and MS Word Processing software Other Details about the Job: May require sitting for long periods of time: also stooping, bending and reaching for files and supplies Requires manual dexterity sufficient to operate a computer keyboard, answer a telephone, and run a copier and other office equipment as necessary Employee must participate to help maintain the desirable work environment created by management   Full-Time/Part-Time Full-Time   Shift Days   CGM corporate job profile   Statement if backfill, budgeted or non budgeted   SAP position number (by corporate SAP OrgMgt)   Position Patient Services Specialist   Division IDE - eMDs   Post Internal Days 0   Created By Ryann Philpot   Number of Openings 1   Number Filled 0   Exempt/Non-Exempt Non-Exempt   Hiring Manager(s) Ryann Philpot   Req Number PAT-21-00003   Open Date 3/22/2021   Location Remote Office   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Patient Services Specialist in Anywhere, USA Posted on: 3/22/2021 [Apply Now] Other Jobs Within 60 Miles Business Controller in Austin, Texas Posted on: 8/16/2021 [Apply Now] Executive Assistant in Austin, Texas Posted on: 8/10/2021 [Apply Now] Senior Human Resources Business Partner in Austin, TX Posted on: 8/10/2021 [Apply Now] Digital Marketing Manager in Austin, Texas Posted on: 6/21/2021 [Apply Now] Training Consultant I in Anywhere, USA Posted on: 4/5/2021 [Apply Now] Follow us See who works here:

 

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